Bj Puno
Summary
Supervise with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding high quality customer service and experience,offering these skills and strong work ethics.
Overview
12
12
years of professional experience
Work History
Supervisor
Jarir bookstore
Riyadh Saudi Arabia
01.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Coordinated individual duties and responsibilities
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Monitored front areas so that questions could be promptly addressed.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Managed inventory and supply chain operations to achieve timely and accurate delivery.
Sales Representative
Jarir Bookstore
Alhasa Riyadh
08.2014 - 12.2019
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Education
Vocational -
San Vicente Pilot School For Philippine Craftsman
San Fernando Bulaon Pampanga 04-2002
Skills
Continuous Improvements
Quality Assurance and Control
Productivity Improvement
Customer Relationship Management
Employee Motivation
Assignment Delegation
Schedule Oversight
Team Leadership
Performance Monitoring and Evaluation
Staff Development
Leadership
Accomplishments
- Achieving sales target,five times employee of the month.
- Achieved the reports before the deadline by completing time and task with accuracy and efficiency.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Timeline
Supervisor
Jarir bookstore
01.2019 - Current
Sales Representative
Jarir Bookstore
08.2014 - 12.2019
Vocational -
San Vicente Pilot School For Philippine Craftsman