BONGUMSA MAWULANA

• Greeted each customer warmly, creating a friendly shopping environment.
• Assisted customers with enquiries to enhance their shopping experience.
• Used Point of Sale system efficiently, speeding up transactions.
• Handled high volumes of transactions during holiday seasons efficiently.
• Balanced till at end of day, maintaining accurate records.
• Handled returns and exchanges following company policies, resulting in satisfied customers.
• Demonstrated patience while dealing with difficult customers, maintaining professionalism.
• Communicated product information to customers, driving informed purchases.
• Collaborated closely with store management for daily operations success.
• Collaborated with team members to ensure smooth operations during shifts.
• Maintained clean and organised workspace to ensure efficient service.

generated leads through targeted phone calls

provided customer service and sales support to increase customer satisfaction

assisted clients with debt review processes to ensure compliance and address their financial concerns.