BREN MARAVILLOSO
Riyadh
Summary
Seeking to use high-level guest service skills, excellent food order recall, and the ability to serve multiple tables at once to become a valued EXPERT server at The Applebees Restaurant and Grill. Experienced server with excellent customer service skills. Extremely efficient, dependable, and reliable. Reliable Shift Leader with three years in Food abd Beverages industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
10
10
years of professional experience
Work History
Supervisor
Applebee’s Restaurant and Grill
03.2020 - Current
- Directs overall activities and performance of Team Members on a shift basis
- Breeds a culture using the Vision/Mission statement to guide values
- Oversee all front and back of the house restaurant operations
- Ensure guest experience as a priority with self, utilizing a target goal of 100% table visitation
- Responds to the guest complaint tactfully and professionally
- Maintain quality control for all the food served
- If there is lack of manpower we do also as Line Cook in the Kitchen where I can cook like pasta, burger and steak and other dressing for salads.
Server/Waiter
Applebee’s Restaurant and Grill
01.2014 - 02.2020
- Welcoming and greet the guest when they enter restaurant
- Taking order to the guest and provide helpful suggestions to customers with regards to food, drinks, and overall customer service
- Food Servers must also efficiently relay all food orders to the kitchen and or service bar through the POS terminal
- Serving food and drinks and accommodating every need of customers in a very friendly and courteous manner
- Checking back to the guest on how’s their food or drinks that they order
- Present customers the check and accept payment, make correct change, or complete the appropriate charge card system
- We also need to thank the guest when there are leaving the restaurant.
Education
Elementary -
Quiling Elementary School
Maasin, IloiloSecondary -
Quiling National High School
Iloilo, PhilippinesCollege/University, Bachelor of Science in Hotel and Restaurant Management (Undergraduate) -
University of San Agustin
Iloilo City, PhilippinesCollege/University, Bachelor of Science in Hotel and Restaurant Services Technology (Graduated) -
West Visayas State University – Janiuay Campus
Janiuay, IloiloSkills
- Cooking and Baking
- Ability to motivate teams to produce consistency great food and service
- Having Good Costumer Service
- Skilled in major relevant computer applications like MS Word, MS Excel
Training
- La Carmela de Boracay Resort and Hotel, 12/12/08 - 02/20/09, Boracay, Malay Aklan, Philippines, On –the-Job- Training
- Iloilo Grand Hotel, 04/18/07 - 05/31/07, Iloilo City, Philippines, On -the – Job Training
Disclaimer
I do hereby declare that all the information given above is true to the best of my knowledge and belief.
Timeline
Supervisor
Applebee’s Restaurant and Grill
03.2020 - Current
Server/Waiter
Applebee’s Restaurant and Grill
01.2014 - 02.2020
Elementary -
Quiling Elementary School
Secondary -
Quiling National High School
College/University, Bachelor of Science in Hotel and Restaurant Management (Undergraduate) -
University of San Agustin
College/University, Bachelor of Science in Hotel and Restaurant Services Technology (Graduated) -
West Visayas State University – Janiuay Campus
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