Bridie Newman
Port Lincoln
Summary
Dynamic and results-oriented professional with a proven track record at West Coast Youth and Community Support esspecially. Excelled in client advocacy and time management, enhancing customer satisfaction and operational efficiency. Skilled in conflict resolution and fostering team collaboration, consistently contributing to positive outcomes and workplace harmony.
Overview
5
5
years of professional experience
Work History
Barista
That Coffee Cart
2021.02 - 2025.02
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Homelessness Case Worker
West Coast Youth and Community Support
2024.07 - 2024.11
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Receptionist
West Coast Youth and Community Support
2024.02 - 2024.03
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Waitress
Boston Bay Wines
2023.11 - 2024.03
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Cleaner
Coles
2023.01 - 2023.10
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Used time management and efficient cleaning methods to meet deadlines.
Customer Service
KFC
2020.08 - 2021.09
- Provided exceptional customer service, addressing concerns efficiently to maintain satisfaction levels.
- Enhanced patient satisfaction by providing efficient and professional customer service.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Used excellent customer service skills in addressing passengers' needs.
Education
Diploma of Ministry -
Revival College
Online 2024-11
High School Diploma -
Navigator College
Port Lincoln2023-11
Cert III In Christian Ministry And Theology -
VETA Morphus
Australia2022-11
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Client advocacy
- Conflict resolution
Timeline
Homelessness Case Worker
West Coast Youth and Community Support
2024.07 - 2024.11
Receptionist
West Coast Youth and Community Support
2024.02 - 2024.03
Waitress
Boston Bay Wines
2023.11 - 2024.03
Cleaner
Coles
2023.01 - 2023.10
Barista
That Coffee Cart
2021.02 - 2025.02
Customer Service
KFC
2020.08 - 2021.09
Diploma of Ministry -
Revival College
High School Diploma -
Navigator College
Cert III In Christian Ministry And Theology -
VETA Morphus