Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.
Ensuring Food Safety with Hygiene
Supervising Staff
Ensure food product meet company and regulatory quality standards
Operational Efficiency
Maintain records of production, safety checks, temperature log, and cleaning schedules.
Act as a link between workers and upper management
Handle customer complaints, staff conflicts, or unexpected production issues quickly and effectively.
Coordinated team schedules, ensuring optimal staff allocation during busy periods.
Pioneered creative latte art designs, enhancing overall presentation and aesthetic appeal of products served.
Managed inventory control to avoid stock shortages during peak hours.
Streamlined operations to ensure cleanliness and organisation of the bar area.
Welcoming customers, promote coffee consumption by educating customer, selling coffee, Coffee grinding and brewing equipment, accessories and supplies, preparing and serving a variety of coffee drinks along with pastries and cookies.