Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
KEY PROJECT AND STARTEGIC ACHIVMENTS
Timeline
Generic

Bushra Aljohani

Al Madinah,Saudi Arabia

Summary

Dynamic professional with a strong foundation in team leadership, problem solving, and time management. Demonstrates exceptional communication skills and adaptability, effectively managing stress in high-pressure environments. Committed to leveraging these competencies to drive organizational success and achieve career growth.

Overview

4
4
years of professional experience

Work history

Administrative Assistant III

Ministry of National Guard Health Affairs
Medina, Saudi Arabia
01.2022 - Current
  • Managed daily administrative operations, including scheduling, correspondence, and documentation.
  • Coordinated internal and external meetings, preparing detailed agendas and recording minutes.
  • Facilitated communication between departments and external stakeholders to ensure professional interactions.
  • Supported HR functions by maintaining employee records and processing attendance and leave requests.
  • Contributed to planning, execution, and reporting of departmental projects aligned with strategic goals.
  • Assisted in onboarding programs for new hires to promote smooth integration into the department.
  • Organised departmental events, workshops, and awareness campaigns to enhance engagement.
  • Participated in quality improvement initiatives by identifying process gaps and recommending enhancements.

On-Board Train Supervisor

Renfe
Medina, Saudi Arabia
06.2021 - 01.2022
  • Delivered top-quality customer service to Haramain High Speed Railway passengers.
  • Supervised on-board operations to ensure compliance with safety regulations and service standards.
  • Assisted over 400 boarding passengers, effectively addressing inquiries and concerns.
  • Conducted regular inspections of train facilities for cleanliness and functionality.
  • Coordinated with crew members to enhance customer service throughout journeys.
  • Identified passenger needs to facilitate efficient ticket changes and transfers.
  • Motivated team members by providing practical support during shifts.

Education

Bachelor of Arts - English Language

Taibah University
Saudi Arabia
04.2021

English Language Certificate - Languages

ESL Academy
Denver, United States
10.2015

Skills

  • Computer Skills
  • Microsoft Office
  • Leadership & Team Collaboration
  • Time Management and Task Prioritization
  • Strategic Planning Support
  • Problem Solving and Decision-Making
  • Emotional Intelligence and Professional Resilience
  • Organizational Communication and Collaboration


Accomplishments

  • Appreciation Certificate from Deputy Executive Director, Operations Department - October 2024
  • Appreciation Certificate from Director of Human Resources Department - October 2024
  • Appreciation Letter from Director of Pharmaceutical Care Services Department – September 2024
  • Appreciation Letter from Director of Pharmaceutical Care Services Department – September 2023

Languages

Arabic
Native
English
Fluent

KEY PROJECT AND STARTEGIC ACHIVMENTS

  • Contributed to the development and implementation of the department’s Five-Year Strategic Plan.
  • Participated in launching the Drive-Through Pharmacy service to enhance patient accessibility and service efficiency.
  • Developed Administrative Assistant Manual to draw clear workflow and enhance application of assigned tasks
  • Contributed to optimizing the Medication Supply Chain, improving inventory management and distribution processes.
  • Assisted in the development and rollout of the Home Medication Delivery program to expand patient service reach.
  • Organized and coordinated World Pharmacists Day activities to promote professional awareness.


Timeline

Administrative Assistant III

Ministry of National Guard Health Affairs
01.2022 - Current

On-Board Train Supervisor

Renfe
06.2021 - 01.2022

Bachelor of Arts - English Language

Taibah University

English Language Certificate - Languages

ESL Academy

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Bushra Aljohani