BUSHRA GHANNAM
Summary
Dedicated professional with over 12 years of experience in administration, demonstrating exceptional skills in management, customer service, human resources, and sales, with a focus on business development. Selected for the Vision of 2030 Women’s Leadership Program and contributed as an Investment Specialist for governance initiatives with Alkhaleej Club and the Ministry of Sport. Strong communication and leadership abilities foster excellence in team environments, positioning as a valuable asset to any organization. Committed to continuous growth and eager to leverage expertise to drive success in future endeavors.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Shared Services Specialist
Precision
Dammam, SA
07.2024 - 01.2025
- Arrange & support activity for visitors and contact for the site, manage and control all HSE policies and procedures also guide cleaning team in daily basis, and oversee procurement, office consumables, meeting rooms.
- Handling maintain daily work orders/documents, create and manage facility purchase orders also order office/facility supplies.
- Update communication and notice boards and organization development for company, prepare scheduled reports for departments and manage timekeeping.
- Assist managers with administrative roles, schedule appointments & interviews, handle general email correspondence and arrange travel and accommodations.
- Manage and control all HSE policies and procedures also guide cleaning team in daily basis.
- Manage courier shipments (documents & packages), all Finance activity related to bank and petty cash, coordinate payment, and invoices also submit and reconcile expense reports.
- Handle all sales support, generate new business, assist walk-ins, and follow up on leads, analyze customer data (Pharma, Dairy, Lubricants) to identify opportunities, and conduct market visits to study trends and customer needs.
- Manage HR & admin tasks, including employee visa applications and government relations.
- Support finance team with petty cash, invoicing, payment tracking, and receivables follow-ups.
Contracts & Investment Specialist
Al Khaleej Club
Saihat, Eastern Provience, SA
01.2022 - 06.2024
- Planning and evaluating the club's short and long-term investments, and Establish follow-up mechanisms for projects and contribute to business development initiatives.
- Managing Contracts and Governance program and preparing all documents with the Ministry of Sport.
- Client relationship management, developing new customer leads and onboarding, provision of investment advice.
Supply Chain Administrator
IVM
Dammam, SA
07.2021 - 01.2022
- Data Entry with Reporting, Communication and Coordination in Liaising with internal teams and external suppliers.
- Addressing and resolving issues that arise within the supply chain, such as delivery delays or quality problems.
- Processing customer price inquiries, and maintaining build packs and ensuring aftermarket database records are updated.
- Supporting purchase order management, updating supplier trackers, and preparing monthly supplier performance reports.
Administrative & Sales Assistant
Alpla Plastic Middle East
Dammam, SA
09.2019 - 07.2021
- Work with other functions to assure the alignment of business.
- Working on Organizational Development.
- Together with the commercial team identify commercial opportunities and promote the use of business cases.
- Supporting the management team to create Actions Plans for their areas of responsibility.
- Driving the follow-up process to ensure we focus on delivering the business plan.
- Report and present the sales performance monthly and quarterly.
Customer Service Coordinator
Afan Printing Press
Dammam, SA
09.2016 - 07.2019
- Create and manage continuous and enjoyable shopping experience for all customers by leading and coordinating various sub-departments.
- Helping customers by answering questions, resolving problems, and providing information about products and services.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Coordinated logistics for customer orders.
- Developed relationships with key clients, fostering loyalty and repeat business through personalized attention and support.
Senior Administrative & HR Assistant
Altaaqa Alternative Solution Co
Dammam, SA
09.2014 - 07.2016
- Responsible for the onboarding of the new joiners, Follow up and report the training records.
- Administrative follow-up and reporting of overtime and benefits.
- Planning the yearly training programs, Part of the recruitment and hiring team.
Catchup TV Programming & Coordinator
Selevision
Dammam, SA
09.2011 - 07.2014
- Planning the daily tasks, Weekly planning and reporting.
- Planning co-worker's shift, Follow up on the editors.
Education
Bachelor of Science - Business Informatics
AMA International University in Bahrain
Bahrain04.2020
Skills
- Leadership
- Problem solving
- Agile mindset
- Innovation
- Database Management
- Communication skills
- Time management
- Business navigation & operation
- ERP Systems
Certification
- Digital Contracting (NCGR – Etimad)
- Business Data Analytics
- PMP
- Bower Bi
Accomplishments
- 2030 women’s Leadership by Insead & PNU.
Languages
English
Advanced (C1)
CONTACT
- PHONE: +966547888399
- EMAIL: ghannambushra@gmail.com
Timeline
Human Resources Shared Services Specialist
Precision
07.2024 - 01.2025
Contracts & Investment Specialist
Al Khaleej Club
01.2022 - 06.2024
Supply Chain Administrator
IVM
07.2021 - 01.2022
Administrative & Sales Assistant
Alpla Plastic Middle East
09.2019 - 07.2021
Customer Service Coordinator
Afan Printing Press
09.2016 - 07.2019
Senior Administrative & HR Assistant
Altaaqa Alternative Solution Co
09.2014 - 07.2016
Catchup TV Programming & Coordinator
Selevision
09.2011 - 07.2014
Bachelor of Science - Business Informatics
AMA International University in Bahrain