ERP System
Omar Al-Hafez
Supply Chain Supervisor
Khobar,01
Summary
Innovative certified Supply Chain Professional with a demonstrated to resolve technical issues effectively. Experienced in managing supplier development efforts, ensuring compliance with specifications and acting as liaison with critical suppliers. Program and project engineer gifted in overseeing quality through on-site inspection and management of schedules. Known for working effectively with all levels of management in a cross-multifunction team environment.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Supply Chain Supervisor
Unicard
Khobar, Eastern
01.2020 - Current
- Compiled and analyzed data, and presented updates on sales and supply chain requirements.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Performed cycle counts to verify accuracy of on-hand inventory for over 300 products.
- Communicated directly with suppliers and analyzed contracts and service cost-effectiveness.
- Supported sales and marketing departments by establishing product pricing strategies to outperform competitors.
- Developed and maintained policies to optimize logistics procedures and enhance operational efficiency.
- Monitored, analyzed and reported domestic freight and carrier management performance against set goals to compare costing to forecasts.
- Oversaw demand planning, purchasing and logistics.
Branch Operations Manager
Unicard
Riyadh, Central
06.2016 - 01.2020
- Maintained branch files for major accounts, investments and employees.
- Trained employees on proper procedures and strategies to improve productivity.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
IT Support Specialist
GTA Computers
Beirut-Lebanon
03.2015 - 05.2016
- Created help desk tickets, troubleshot and resolved desktop issues.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Provided technical support to more than fifty clients.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Education
Master of Science - 1st Year Computer Communication Masters
AUL University
Tripoli- Lebanon 02.2015 - 02.2016
Bachelor of Science - Computer Science
Lebanese International University (LIU)
Tripoli - Lebanon 10.2011 - 01.2015
High School Diploma -
Al Iman Islamic School
Tripoli - Lebanon 10.2006 - 06.2009
Skills
Supply Chain Management
Planning and Coordination
Business process improvement
Import / Export raw materials and goods
Local / Foreign purchasing of materials needed for manufacturer
Handling Couriers, Freight forwarders, and custom clearance
Managing Warehouse and stock
Responsible of production line of card personalization, fulfillment and packaging process
Managing smart card department data, card production, packaging, network between multiple machines
Software
Microsoft Office
Programming Software
Production Machines Software
Database Software
Timeline
Supply Chain Supervisor
Unicard
01.2020 - Current
Branch Operations Manager
Unicard
06.2016 - 01.2020
IT Support Specialist
GTA Computers
03.2015 - 05.2016
Master of Science - 1st Year Computer Communication Masters
AUL University
02.2015 - 02.2016
Bachelor of Science - Computer Science
Lebanese International University (LIU)
10.2011 - 01.2015
High School Diploma -
Al Iman Islamic School
10.2006 - 06.2009