Caitlin Scane
Clovelly Park
Summary
Proven professional with extensive experience at Petstock, adept in customer service and fur cutting techniques. Excelled in relationship building and canine behaviour knowledge, Proactive and always ready for diverse animal needs. Knowledgeable about nutrition, medication and differences between breeds. Maintains health of groups of animals by calmly controlling behaviours and anticipating problems. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Dog Groomer
Petstock
08.2023 - Current
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
Retail Sales Associate
Petstock
07.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
Animal Shelter Volunteer
RSCPA
01.2023 - Current
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Assisted with adoption process by providing information about animals to potential adopters.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
Retail Sales Associate
MJ Bale
03.2023 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Chripy Chickens Poultry
02.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
Education
Graduate -
Scotch College - Adelaide
Torrens Park, SA2022
Skills
- Relationship Building
- Price Negotiation
- Customer Service
- Fur Cutting Techniques
- Hand-Eye Coordination
- Safety Procedures
- Effective Communication
- Professionalism and Ethics
- Canine Behavior Knowledge
Timeline
Dog Groomer
Petstock
08.2023 - Current
Retail Sales Associate
Petstock
07.2023 - Current
Retail Sales Associate
MJ Bale
03.2023 - 09.2023
Animal Shelter Volunteer
RSCPA
01.2023 - Current
Sales Associate
Chripy Chickens Poultry
02.2021 - 08.2023
Graduate -
Scotch College - Adelaide
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