Cara Brown
HR Generalist, Recruitment, Project And Events Specialist
Adelaide
Summary
Personal Profile: A passionate and approachable professional with comprehensive experience in People and Culture/Human Resources, Recruitment, Event Management and Strategic Workforce Planning. Possessing an exceptional ability to think laterally, prioritise, multi-task, and use initiative.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
Work History
Group People and Culture Coordinator
Design Group - Revolution by Design
07.2024 - Current
- HR support to stakeholders and employees
- Return to Work Coordinator
- Safety and Procedural improvement in consultation with all departments
- SOP, Job Description and Policy document upgrade project coordination
- Adherence to Fair Work Act and all appropriate legislation when facilitating employee onboarding, off boarding, terminations and redundancies
- Coordinated implementation of all onsite people-related services, policies and programs.
- Facilitated open forums for employees to voice concerns or suggestions, promoting an open-door policy and transparent communication channels.
- Worked closely with stakeholders to ensure alignment of cultural goals across different teams within the organization.
- Designed engaging orientation materials for new hires, providing them with essential information about company culture from day one.
- Created informative presentations on company values, reinforcing their importance during employee training sessions.
- Served as a liaison between management and staff, fostering trusting relationships throughout all levels of the organisation.
- Assisted with writing job postings and job descriptions for open roles.
- End to end recruitment for open roles
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Improved organisational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Created and delivered HR training sessions to staff, managers and executives.
- Generated and analysed reports to monitor employee engagement and attrition trends.
- Administered employee benefits programs and assisted with open enrollment.
- Collaborated with HR to create effective onboarding processes for new hires, ensuring a smooth transition into the company culture.
HR Consultant - (6 Week Contract)
SA Health - SA Ambulance Service
05.2024 - 06.2024
- Improved workplace culture by initiating diversity and inclusion initiatives, resulting in higher employee satisfaction levels.
- Optimized talent acquisition process by leveraging data-driven insights, refining sourcing techniques and enhancing employer brand presence.
- Reduced time-to-hire with efficient recruitment strategies, including targeted job postings and thorough candidate screening.
- Provided human resources, recruiting and resource allocation guidance in public service consulting environment.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
Project Recruitment Officer
Apprenticeship Careers Australia
4 2022 - 04.2024
- Strategic design of recruitment plan for project
- Strategic administrative design for third party systems to integrate to project requirements
- Identifying roadblocks and streamlining procedures to successfully reduce employee time wastage
- Promoted equality of opportunity to support diversity and inclusion for enhanced agenda and practices.
- Targeted school audiences of secondary school students, mature students and school guidance counselors through presentations and social media avenues.
- Presentation at trade fairs and employment expos to enhance awareness and visibility of project
- Position Description and advertisement creation taking into account market trends and candidate market
- Collected market intelligence activity to identify and develop new markets, courses and opportunities.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Created and delivered HR training sessions to staff, managers and executives.
- Supported management in developing and implementing personnel policies and procedures.
Job Coach
Madec
03.2019 - 03.2022
- Counseling clients one-on-one regarding current situation, desires, aptitudes, education and employment history
- Mentoring junior staff on compliance, procedural and performance strategies
- Maintaining detailed records of individual histories, scores and documents
- Leading workshops for job seekers to provide information on job searching, application completion and resume building
- Instructing individuals in career development, job search and application strategies, resume writing and interview skills
- Working with job seekers to determine job targets based on skills and personality
- Overseeing career and job fairs to connect students with area schools and employers
- Established and overseeing clear guidelines about procedures and success metrics
- Help determine possible vocations and build application documents for vulnerable clients
- Using standardized assessments to evaluate abilities, interests and characteristics of different students.
Executive Producer/Event Manager/Artist
Burly Q Events
01.2007 - Current
- Artist and Project Management for Vintage Festivals and Local Fairs
- Burly Q Events - Event and performance creation and management
- Two year performance residency at La Boheme jazz club: Fortnightly performance creation of 1-2 hours
- Supervision of 5 inhouse staff at La Boheme
- Supervision of 50+ artists for performances over festivals and club residency
- Special Guest programmer for Adelaide Fringe VIP Qatar Lounge
- Event management from Hens and Bucks Nights to Corporate Roadshows and After Party Events for National Campaigns
- Freelance Host on television, radio and live shows such as The Project, Ten Morning News, Triple M, and award winning Fringe and Festival shows
- Marriage Celebrancy Service
- Dramaturge for national TV and feature film scripts
- Costume Designer for over 10 theatre productions
- Established and maintained productive, professional working relationships to promote beneficial project results
- Resolved client concerns quickly and professionally to maintain respectful and productive project environment
- APRA compliance
- MAA compliance
- Achievements:
- Management of over 120 local and national artists in residency and Fringe performances over 8 years of production
Events and Communications Manager
La Boheme Arts Venue
- Created most successful New Years Event for the La Boheme's club history, financially and in exit feedback
- Fostered positive relationships with vendors and suppliers, ensuring timely delivery of services and products.
- Improved market position and target client awareness for La Boheme Club by developing impactful advertisements
- Increased membership list by 360% through low cost initiatives
- Supanova After Party- Coordinated/Hosted Meet and Greet After Party with VIP guests
- Expanded audience reach by developing engaging promotional materials for various online platforms such as social media channels and email newsletters.
- Coordinated seamless logistics for events, including travel arrangements, venue setup, catering, audio/visual equipment, and entertainment bookings.
- Mentored junior team members in best practices for event management and professional development opportunities.
School Administrator
Mighty Good Talent School Satellite
07.2015 - 09.2016
- Supported teachers in learning and applying new skills through meaningful professional development
- Handled disciplinary referrals with calm, logical approach to student behavior
- Met with parents of prospective students to discuss student needs and school offerings
- Coordinated school facility use with maintenance personnel to achieve equitable access
- Served as liaison between parents and students
- Built productive relationships with parents of students facing difficult situations at school or at home
- Kept school in full compliance with established policies, legal requirements and student safety standards
- Collaborated with administration staff to develop functional budgets within allocated funds
- Coordinated retrieval and distribution of student records from other schools and institutions.
Executive Assistant, Director of Student Dev
St Peter
08.2012 - 09.2012
- All business process administration from general day to day operations to industry compliance
- Event planning and management
- Event volunteer scheduling
- Event artist booking and scheduling
- MAA compliance, Peter's College EA to the Director of Student Development
- Achievements:
- Successfully coordinated whole school photographic week
- Rostering for athletics trials
- Successful support of Student Development staff
HR, Project Officer
Sodexo
06.2012 - 07.2012
- Remote site recruitment in hospitality
- Remote site recruiting in trades
- HR management of 50+ employees
- Management and scheduling of staff on remote sites
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
- Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance
- Monitored deadlines and milestones to keep team on track with project schedule
- Achievements:
- Reduced candidate application time by 70%
- Increased visibility of South Australian input
- Streamlined recruitment procedures for South Australian applicants
- Creation of Recruitment base database for state use
- Creation of candidate attraction methods through referrals and social media
ASC Human Resources Administrator- 1 Mth Contract
Australian Submarine Corp
05.2012 - 05.2012
- Drove operational improvements which resulted in savings and improved profit margins
- Used Microsoft Word and other software tools to create documents and other communications
- Prepared variety of different written communications, reports and documents
- Achievements
- Decrease in processing time of applications
Recruitment Account Manager
ATS
01.2012 - 04.2012
- Client maintenance
- Award and EBA interpretation
- Interpretation of transition percentages and subsequent IR changes
- In house policy and procedural reviews of recruitment and human resources methods
- Performance management and alternative performance options in consultation with clients
- Preparation of weekly and monthly reports from online database and client specific records
- OH&S awareness and risk assessments
- Increase of sales within existing clients
- Recruitment for existing clients
- Permanent Placement
- Accounts and invoicing
- Fee negotiation and rates delivery
- Achievements
- Placement of junior at client to adequately complete role and save client money whilst not dropping flat rate for billing
- Secured meetings and subsequent jobs in from clients dormant over 12 months
- Increased Client contact by 70%
- Managed client relations to place within 5 hours
Industrial Recruitment Consultant
Adecco
06.2011 - 01.2012
- Administration of recruitment processes in house and using online HRIS (Atlas)
- Administrative support to Account managers and Management
- Delivery of OH&S and onsite inductions
- Procedural improvement in Induction delivery
- Achievements
- Reduced an up to 2 day induction for one person to a 5 hour induction for up to 15 people by improvement in delivery methods while still keeping the substance and exposure of the material
- Support for successful transition of over 30 staff due to rates discussions
- Increase in staff numbers through client visibility
Recruitment Consultant
Locher Human Resources
08.2010 - 06.2011
- Placement of accounting roles in difficult financial market
- Increase in administrative streaming
- Assistance in assessment centres for the public service
- Administration of recruitment processes in house and using online HRIS (fast-track)
- Sales development for new clients
- Advertising and administration of all applicants for all roles
- Candidate management
- Fee negotiation with key stakeholders
- Candidate pay negotiation as medium between applicant and manager
- Preparation of proposals and promotional material
- Marketing of company to prospective clients
- End to End permanent recruitment
Post Placement and Claims Support
Campbell Page
02.2009 - 08.2010
- Post placement support for stream 1-4 clients
- At risk client monitoring
- Accurate collation and presentation of claim data to ensure government compliance
- Consistent telephone counseling with clients having difficulties returning to work
- Accurate maintenance of state based data sheets
- Achievements
- Increase in Post placement claims in all branches from underperforming to 100-210%
- Successful achievement of 90% of 13 week claims and 80% of 26 week claims
- Top
Human Resources Administrator- Short Term Contract
Service SA, DTEI
12.2008 - 01.2009
- Liaised between multiple business divisions to improve communications
- Structured compensation and benefits according to market conditions and budget demands
- Oversaw hiring, staffing, and labor law compliance
- Managed benefits enrollment by answering questions and aiding employees with login details
- Prepared new hire letters, employee contracts and corporate policies
- Completed human resource operational requirements by scheduling and assigning employees
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Improved office efficiency by effectively managing internal communications and correspondence.
BDM/Recruitment Consultant
Westaff Asia Pacific
08.2008 - 12.2008
- Business Development
- Recruiting permanent employees for national clients
- Executive and high level administrative interviewing
- Development of marketing strategies
- In house psychometric assessment administration and interpretation
- Development of new business through lead acquisition and networking
- High level of customer service for clients and candidates
- Maintenance of candidate based through “warm” calls
- Negotiation of higher margin rates with existing clients
- Internal office PC support
HR Project Business Partner
Australia Post (Randstad)
12.2006 - 01.2008
- Group induction 2 years running for over 30 staff per sessions
- 3 Sessions in one day induction and interviewing up to 70 applicants per day
- Planned, designed, and scheduled phases for large recruitment projects.
- Met project deadlines without sacrificing recruitment quality or workplace safety.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Senior Recruitment Consultant
Randstad
02.2005 - 08.2008
- Recruiting permanent and casual employees for national clients
- HR and roster management of 200+ temporary workers
- Bulk and assessment centre recruiting
- Performance management and alternative performance options in consultation with clients
- Call centre and customer service recruitment according to Australia Post methodology
- One on one call centre interviewing and assessments
- Advertising composition, layout and proofing
- Project rollout for new payroll methods
- Behavioural based interviewing
- Group Inductions for up to 90 people in three sessions one one day
- Administration of recruitment processes in house and using online HRIS (ADAPT)
- Maintaining a temp base of up to 200 contractors
- Facilitation of major recruitment drive events such as yearly drive for major client of around 90 temps for 4 week end of year peak period
- Exit interviews for long term temp staff
- Achieving and exceeding all given K.P.I.'s
- Sales and new business sourcing through lead generation
- Expansion of existing business through marketing to all area of current clients' needs
- Increase of gross profit through placements in newly acquired areas
- Marketing strategies to expand new business
- Implementation and training of in-house staff on new computer programs and new policies and procedures
- Testing and screening contractors to align with clients' needs
- Maintenance of OH&S policies and procedures to adhere to government regulations
- Business growth through presenting outstanding candidates to existing clients
- Creation and maintenance of contractor and in-house rosters and visit schedules
- Provision of solutions in time management to the benefit of procedures within the local office and company
- Spreadsheet design and improvement
- Achievements
- Database elite user (STARR) for information provision to general staff
- Induction and training delivery for over 30 people per day
Reverse Marketer/Placement Officer
Salvation Army Employment Plus
10.2004 - 01.2005
- Receiving and recording job vacancy information from employers and providing consultants and applicants with relevant details of position
- Preparing shortlists of candidates for referral to prospective employers
- Checking references and suitability of applicants before referral to employers for interview
- Arranging interviews for employers
- Calendar and client management on E-Track and EA3000
- Gaining new employer vacancies for site
- Finding new and alternative ways to motivate candidates to job seek
- Negotiating with employers for initial job interviews with candidates
- Negotiation and resolution of any employer/employee conflicts
- Post placement support for candidates in employment
- Promoting long term job seekers to new employers
- On-road marketing and representation
- Preparing resumes and correspondence to forward to employers in respect of suitable applicants
- Advising and assisting job seekers regarding personal presentation, resume presentation and interview techniques and attitudes
- Creating sales and marketing strategies to increase the employer client base
Customer Service Officer
St. George Banking Group Bank SA
11.2003 - 10.2004
- Account management for vulnerable clients
- Term Deposit account management
- Staffsmart rostering
- Creation of ISS market plans for increased cross promotional selling
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Initiated investigations into complex or sensitive complaints, identifying solutions swiftly and to customer satisfaction
- Completed data entry to record call notes, suggestions and questions
- Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.
ASM, Sales Consultant, HR Administrator
Vodafone Hutchison Australia
01.1999 - 11.2003
- ASM
- Duties
- Meeting and exceeding all given personal KPI's
- Exemplary customer service
- Administration of sales and after-sales queries
- Solution consulting for personal and corporate customers
- Initiation and management of accounts for small to medium business clients
- Stock control and new ordering
- Staff training and mentoring
- Created detailed sales presentations to communicate product features and market data
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Coordinated ongoing technical training and personal development classes for staff members
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement
- Provided sales and customer service assistance to walk-in traffic
- Achievements
- Highest connection sales 3 out of 4 quarters each year
- Winner Best New Salesperson
- Winner Best Incentive Salesperson
- Successfully investigated insurance errors costing thousands of dollars in each store, after presentation of report, insurance providers were changed to a more cost effective system
- Created streamlined system for new release orders allowing greater sales on release days
Education
Certificate IV in Small Business Management: Business Management - undefined
TAFE SA
Adelaide, SA 01.2013 - 01.2014
Graduate Certificate - Festival & Event Management
Flinders University of South Australia
Bedford Park, SA 06.2004 - 06.2004
Introduction Certificate in Festival and Event Management: Event Management - undefined
Flinders University of South Australia
Bedford Park, SA 06.2003 - 06.2003
Industry Certificate in Festival and Event Management: Event Management - undefined
Flinders University of South Australia
Bedford Park, SA 06.2003 - 06.2003
Bachelor of Arts - English, Politics
University of Adelaide
Adelaide, SA 01.1995 - 06.2000
Bachelor of Arts - English, Drama
Flinders University of South Australia
Bedford Park, SA 01.1994 - 12.1994
Skills
Recruitment
Onboarding
Training development
Candidate Sourcing
Pre-Employment Screening
Events logistics management
Volunteer Management
Cross-functional team leadership
Vendor and contract negotiations
Performance assessments
Skill Development
Mediation and crisis intervention
Labor agreements
Report interpretation
Timeline
Group People and Culture Coordinator
Design Group - Revolution by Design
07.2024 - Current
HR Consultant - (6 Week Contract)
SA Health - SA Ambulance Service
05.2024 - 06.2024
Job Coach
Madec
03.2019 - 03.2022
School Administrator
Mighty Good Talent School Satellite
07.2015 - 09.2016
Certificate IV in Small Business Management: Business Management - undefined
TAFE SA
01.2013 - 01.2014
Executive Assistant, Director of Student Dev
St Peter
08.2012 - 09.2012
HR, Project Officer
Sodexo
06.2012 - 07.2012
ASC Human Resources Administrator- 1 Mth Contract
Australian Submarine Corp
05.2012 - 05.2012
Recruitment Account Manager
ATS
01.2012 - 04.2012
Industrial Recruitment Consultant
Adecco
06.2011 - 01.2012
Recruitment Consultant
Locher Human Resources
08.2010 - 06.2011
Post Placement and Claims Support
Campbell Page
02.2009 - 08.2010
Human Resources Administrator- Short Term Contract
Service SA, DTEI
12.2008 - 01.2009
BDM/Recruitment Consultant
Westaff Asia Pacific
08.2008 - 12.2008
Executive Producer/Event Manager/Artist
Burly Q Events
01.2007 - Current
HR Project Business Partner
Australia Post (Randstad)
12.2006 - 01.2008
Senior Recruitment Consultant
Randstad
02.2005 - 08.2008
Reverse Marketer/Placement Officer
Salvation Army Employment Plus
10.2004 - 01.2005
Graduate Certificate - Festival & Event Management
Flinders University of South Australia
06.2004 - 06.2004
Customer Service Officer
St. George Banking Group Bank SA
11.2003 - 10.2004
Introduction Certificate in Festival and Event Management: Event Management - undefined
Flinders University of South Australia
06.2003 - 06.2003
Industry Certificate in Festival and Event Management: Event Management - undefined
Flinders University of South Australia
06.2003 - 06.2003
ASM, Sales Consultant, HR Administrator
Vodafone Hutchison Australia
01.1999 - 11.2003
Bachelor of Arts - English, Politics
University of Adelaide
01.1995 - 06.2000
Bachelor of Arts - English, Drama
Flinders University of South Australia
01.1994 - 12.1994
Project Recruitment Officer
Apprenticeship Careers Australia
4 2022 - 04.2024
Events and Communications Manager
La Boheme Arts Venue
Similar Profiles
Jeffrey LeibyJeffrey Leiby
Material Handler at Design GroupMaterial Handler at Design Group
Antonio VillarrealAntonio Villarreal
Social Media Manager at Revolution Auto DesignSocial Media Manager at Revolution Auto Design
Lt Cdr Abhinav MishraLt Cdr Abhinav Mishra
Dy. Director at Indian Navy/ Dte of Naval Design (Submarine Design Group)Dy. Director at Indian Navy/ Dte of Naval Design (Submarine Design Group)