CARLA J. CARLOS
Ar Rawdah,Philippines
Summary
HR professional with expertise in payroll processing, labor relations, and employment regulations. Proficient in Microsoft Office and skilled in managing client relations and facilitating meetings. Experienced in maintaining personnel records and supporting recruitment while ensuring compliance with HR policies. Focused on process improvements and efficient time management to meet deadlines and enhance organizational efficiency.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
Work history
Opeations Manager Secretary
The First National Company (FNRCO)
Riyadh, Saudi Arabia
01.2025 - Current
- Drafted correspondence whilst maintaining a professional tone and clarity of message.
- Liaised with department heads, resulting in better inter-departmental coordination.
- Maintained an organised record-keeping system, improving ease of access to information.
- Handled confidential documents with utmost discretion and security.
- Sorted and distributed incoming mail promptly, keeping up-to-date records.
- Improved office efficiency by streamlining administrative processes.
- Coordinated travel arrangements, ensuring timely and cost-efficient trips.
- Assisted in meeting preparation for optimal results.
- Scheduled Board of Directors meetings, assisting with meeting materials, resources and agendas.
- Responded to emails and other correspondence, facilitating positive communication for enhanced business processes.
- Provided high-quality support to Operations Coordinators, handling administrative matters including follow ups to other departments, managing schedules, Payroll and Onboarding task, consistently maintaining the highest standards of office efficiencies.
- Optimized organizational efficiencies by providing effective meeting support, including notice of meetings, agenda preparation, minute taking.
- Preparing organizational charts and operational reports.
- Support 74 Operations Coordinator with 157 clients everyday.
Operations Coordinator
The First National Company (FNRCO)
Riyadh, Saudi Arabia
12.2023 - Current
- Improved operational efficiency by streamlining processes and implementing best practices.
- Handling 7 clients with minimum of 50-100 employees.
- Coordinated projects for successful completion within set timelines.
- Streamlined internal communication channels for better information flow across teams.
- Handled clients queries promptly, enhancing clients satisfaction levels. (iqama renewals, Exit Re-entry, Payroll, Visa, etc.)
- Served as key corporate representative, liaising with various clients in support of operational excellence.
- Investigated issues affecting clients operations, prepared reports and helped correct problems.
- Knowledgeable in Saudi Labor Law, particularly Articles 74, 77, and 80.
HR Generalist
Madrone Kebabs etc. Incorporated
Taguig City, Philippines
09.2022 - 07.2025
- Oversaw compensation and benefits, recruitment, and employee relations to enhance workforce stability.
- Delivered timely internal communications on policy updates and important matters.
- Ensured compliance with employment laws to safeguard company interests.
- Organised wellness initiatives, significantly boosting staff morale.
- Managed staff grievances, fostering a harmonious workplace environment.
- Coordinated employee benefits packages to elevate job satisfaction levels.
- Maintained accurate personnel records, ensuring confidentiality.
- Assisted in annual budget preparation, facilitating cost-effective HR operations.
HR Generalist
Global Food Group Innovations, Inc.
Pasay City, Philippines
12.2021 - 06.2022
- Handled employee relations, policy updates, and disciplinary actions
- Managed recruitment, onboarding, and training processes
- Prepared payroll, government contributions, and related documentation
- Collaborated closely with payroll team for accurate remuneration processing.
- Developed effective succession planning strategies with senior management team involvement.
- Implemented effective HR policies by liaising with all department heads.
- Regularly updated personnel records for accuracy and confidentiality.
- Interviewed and hired staff fitting job and team requirements.
- Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.
- Streamlined payroll processing by implementing new software systems.
- Maintained confidentiality whilst processing sensitive employee information.
- Ensured timely disbursement of salaries by adhering strictly to payroll schedules.
- Reduced errors in payroll calculations by meticulous record-keeping.
- Updated holiday pay entitlements accurately according to company policy changes, maintaining legal compliance at all times.
- Addressed employee queries regarding salary payments promptly, fostering better relations between management and staff.
HR and Admin Assistant / Accounts Payable
Albejor Services and Consultancy Inc.
Manila, Philippines
08.2020 - 12.2021
- Processed payroll, verified attendance, and confirmed overtime records for accuracy.
- Managed petty cash reimbursements to ensure financial compliance.
- Maintained and updated 201 employee records, ensuring data integrity.
- Recruited candidates through job boards to fill key positions efficiently.
- Handled sensitive information with discretion, upholding confidentiality standards.
- Submitted timely reports detailing project updates for management review.
- Organised client meetings by preparing agendas and documenting minutes accurately.
- Facilitated prompt payment of invoices to enhance supplier relationships.
HR Assistant
Autohub Group of Companies, Inc.
Taguig City, Philippines
05.2019 - 06.2020
- Increased efficiency by streamlining HR procedures and enhancing team productivity.
- Ensured proper storage and accessibility of HR documentation.
- Upheld confidentiality of sensitive data in accordance with legal standards.
- Performed regular performance evaluations for ongoing staff development.
- Facilitated training sessions to advance employee skills and knowledge.
- Compiled comprehensive personnel records in line with legal compliance.
- Updated records with changes in employee status and agreements.
- Handled onboarding processes, including documentation and reference checks.
HR Intern
Autohub Group of Companies, Inc.
Taguig City
04.2018 - 05.2018
HR Intern
Cushman and Wakefield Company
Taguig City
03.2017 - 05.2017
Education
Bachelor of Science - Business Administration, Major in Human Resource Development Management
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
MANILA, PHILIPPINES 06.2015 - 04.2019
High School Diploma -
PATEROS CATHOLIC SCHOOL
MANILA, PHILIPPINESSkills
- Instruction adherence
- Proficient in Microsoft Office tools
- Effective communication skills
- Familiar with payroll processes
- Ability to meet deadlines under pressure
- Basic accounting knowledge
- Planning travel arrangements
- Preparation of documents
- Management of client relations
- Facilitation of meetings
- Management of records systems
- Knowledge of employment regulations
- Understanding HR policies and procedures
- Efficient time management practices
- Fluency in HR terminology
Personal Information
- Age: 24
- Date of birth: 05/16/99
- Gender: Female
- Nationality: Filipino
- Marital status: Married
References
References available upon request.
Timeline
Opeations Manager Secretary
The First National Company (FNRCO)
01.2025 - Current
Operations Coordinator
The First National Company (FNRCO)
12.2023 - Current
HR Generalist
Madrone Kebabs etc. Incorporated
09.2022 - 07.2025
HR Generalist
Global Food Group Innovations, Inc.
12.2021 - 06.2022
HR and Admin Assistant / Accounts Payable
Albejor Services and Consultancy Inc.
08.2020 - 12.2021
HR Assistant
Autohub Group of Companies, Inc.
05.2019 - 06.2020
HR Intern
Autohub Group of Companies, Inc.
04.2018 - 05.2018
HR Intern
Cushman and Wakefield Company
03.2017 - 05.2017
Bachelor of Science - Business Administration, Major in Human Resource Development Management
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
06.2015 - 04.2019
High School Diploma -
PATEROS CATHOLIC SCHOOL
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