Cathy-lee Sanchez
Happy Valley
Summary
Dynamic customer service professional with a reliable work ethic and outstanding communication skills, honed at EB Games. Proven ability to adapt in fast-paced environments while maintaining high service standards. Recognized for delivering exceptional customer experiences and fostering teamwork, ensuring efficient operations and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Customer Service
EB Games
10.2012 - 05.2013
- Improved customer service by projecting friendly and knowledgeable attitude.
- Delivered exceptional customer service and supported positive brand experience.
- Maintained punctual delivery times for consistent customer service experience.
Customer Service
Boost Juice Bars
01.2011 - 12.2011
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service
SUBWAY®Restaurants
10.2007 - 12.2010
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Gepps Cross Girls High School
Gepps Cross, SASkills
- Adherence to high customer service standards
- Outstanding communication
- Flexible team player
- Reliable work ethic
- Adaptable
Timeline
Customer Service
EB Games
10.2012 - 05.2013
Customer Service
Boost Juice Bars
01.2011 - 12.2011
Customer Service
SUBWAY®Restaurants
10.2007 - 12.2010
High School Diploma -
Gepps Cross Girls High School
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