Summary
Overview
Work history
Education
Skills
Websites
KEY ACHIEVEMENTS
Languages
Timeline
Generic

CELSO BALERMO MANATAD

Palo,Philippines

Summary

Seasoned sales professional with over 10 years of experience driving revenue growth, building client relationships, and leading high-performing teams. Proven track record in exceeding sales targets, identifying market opportunities, and delivering customer-focused solutions. Seeking a dynamic role in a forward-thinking organization where I can leverage my strategic sales acumen, communication skills, and passion for excellence to contribute to long-term business success.

Overview

22
22
years of professional experience
15
15
years of post-secondary education

Work history

Sales Executive

Philippine Airlines
Riyadh, Saudi Arabia
07.2021 - 09.2025
  • Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
  • Identified new business opportunities that enhanced growth potential of the company.
  • Elevated brand awareness for significant market influence through strategic sales campaigns.
  • Developed customer loyalty with excellent customer service, leading to repeat business.
  • Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
  • Boosted sales revenue through aggressive and targeted marketing strategies.
  • Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
  • Managed client relationships from early stages of sales process through to post-sales
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Generated new leads and opportunities to maximise revenue.

Quality Assurance Specialist

Seera
Riyadh
01.2021 - 06.2021
  • Working on Sales Force Automation and Breeze Rules Engine

Corporate Travel Consultant

Seera/Al Tayyar Travel Group
Jeddah, Saudi Arabia
07.2008 - 12.2020
  • Travel Planning and Booking
  • Client Consultation
  • Vendor and supplier coordination
  • Policy Compliance
  • Customer Service

Reservations And Ticketing Agent/Call Center Department

Cebu Pacific Air
Cebu City, Philippines
03.2007 - 06.2008
  • Booking and Ticketing
  • Customer Interaction
  • Payment and Confirmation
  • Problem Resolution
  • Sales and Upselling

Regional Manager

Zytron Marketing and Promotions Corporation
Cebu City
01.2004 - 01.2007
  • In-charge of recruitment and manning
  • Posting of Job vacancies
  • Initial assessment on a candidate's CV and providing first hand interview
  • Preparation of recruiting documents for shortlisted and approved candidates
  • Providing recruitment reports to the HR Manager and assist in planning future manpower needs of the company

Store Supervisor

Fil-am Sports
Cebu City
01.2003
  • Assist store employees with their work
  • Distributes tasks and orders to employees
  • In charge in sales and stocks inventory
  • Train and evaluate trainees
  • Check the flow of the store from time to time
  • Check the products before the opening and closing of the store
  • Encode the delivered or ordered materials or products
  • Assist the customer with their demands, suggestions and complaints
  • Communicate with the manager regarding the sales, employees and other important matters

Counter Clerk

SM City Cebu
Cebu City
01.2002
  • Greets the customer and assist them with their product needs
  • Checking of sold merchandise/products and ensuring that the customer receives the correct products aligned with the official receipt
  • Ensures that the merchandise sold/ordered is in good condition prior to check out

Education

Master in Public Administration -

Cebu Normal University
01.2003 - 01.2004

Bachelor of Science in Industrial Technology - Radio Communication Technology

Palompon Institute of Technology
Palompon, Leyte
01.1998 - 01.2002

Secondary - undefined

Marcelino R. Veloso National Polytechnic College
Tabango, Leyte
01.1994 - 01.1998

Primary - undefined

Campokpok Central School
Campokpok, Tabango, Leyte
01.1988 - 01.1994

Skills

  • Customer Service
  • Business development
  • Client communication
  • Salesforce
  • Sales reporting
  • Customer retention

KEY ACHIEVEMENTS

  • Customer Service Excellence: Delivering the highest possible service that comes from the heart.
  • Problem Solving: Resolved complex issues with regards to travel itineraries with the passengers.
  • Performance and Revenue Growth: Able to enrol several corporate accounts that contribute significant market share.

Languages

English
Advanced

Timeline

Sales Executive

Philippine Airlines
07.2021 - 09.2025

Quality Assurance Specialist

Seera
01.2021 - 06.2021

Corporate Travel Consultant

Seera/Al Tayyar Travel Group
07.2008 - 12.2020

Reservations And Ticketing Agent/Call Center Department

Cebu Pacific Air
03.2007 - 06.2008

Regional Manager

Zytron Marketing and Promotions Corporation
01.2004 - 01.2007

Store Supervisor

Fil-am Sports
01.2003

Master in Public Administration -

Cebu Normal University
01.2003 - 01.2004

Counter Clerk

SM City Cebu
01.2002

Bachelor of Science in Industrial Technology - Radio Communication Technology

Palompon Institute of Technology
01.1998 - 01.2002

Secondary - undefined

Marcelino R. Veloso National Polytechnic College
01.1994 - 01.1998

Primary - undefined

Campokpok Central School
01.1988 - 01.1994
CELSO BALERMO MANATAD