CELSO BALERMO MANATAD
Palo,Philippines
Summary
Seasoned sales professional with over 10 years of experience driving revenue growth, building client relationships, and leading high-performing teams. Proven track record in exceeding sales targets, identifying market opportunities, and delivering customer-focused solutions. Seeking a dynamic role in a forward-thinking organization where I can leverage my strategic sales acumen, communication skills, and passion for excellence to contribute to long-term business success.
Overview
22
22
years of professional experience
15
15
years of post-secondary education
Work history
Sales Executive
Philippine Airlines
Riyadh, Saudi Arabia
07.2021 - 09.2025
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Identified new business opportunities that enhanced growth potential of the company.
- Elevated brand awareness for significant market influence through strategic sales campaigns.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
- Generated new leads and opportunities to maximise revenue.
Quality Assurance Specialist
Seera
Riyadh
01.2021 - 06.2021
- Working on Sales Force Automation and Breeze Rules Engine
Corporate Travel Consultant
Seera/Al Tayyar Travel Group
Jeddah, Saudi Arabia
07.2008 - 12.2020
- Travel Planning and Booking
- Client Consultation
- Vendor and supplier coordination
- Policy Compliance
- Customer Service
Reservations And Ticketing Agent/Call Center Department
Cebu Pacific Air
Cebu City, Philippines
03.2007 - 06.2008
- Booking and Ticketing
- Customer Interaction
- Payment and Confirmation
- Problem Resolution
- Sales and Upselling
Regional Manager
Zytron Marketing and Promotions Corporation
Cebu City
01.2004 - 01.2007
- In-charge of recruitment and manning
- Posting of Job vacancies
- Initial assessment on a candidate's CV and providing first hand interview
- Preparation of recruiting documents for shortlisted and approved candidates
- Providing recruitment reports to the HR Manager and assist in planning future manpower needs of the company
Store Supervisor
Fil-am Sports
Cebu City
01.2003
- Assist store employees with their work
- Distributes tasks and orders to employees
- In charge in sales and stocks inventory
- Train and evaluate trainees
- Check the flow of the store from time to time
- Check the products before the opening and closing of the store
- Encode the delivered or ordered materials or products
- Assist the customer with their demands, suggestions and complaints
- Communicate with the manager regarding the sales, employees and other important matters
Counter Clerk
SM City Cebu
Cebu City
01.2002
- Greets the customer and assist them with their product needs
- Checking of sold merchandise/products and ensuring that the customer receives the correct products aligned with the official receipt
- Ensures that the merchandise sold/ordered is in good condition prior to check out
Education
Master in Public Administration -
Cebu Normal University
01.2003 - 01.2004
Bachelor of Science in Industrial Technology - Radio Communication Technology
Palompon Institute of Technology
Palompon, Leyte 01.1998 - 01.2002
Secondary - undefined
Marcelino R. Veloso National Polytechnic College
Tabango, Leyte 01.1994 - 01.1998
Primary - undefined
Campokpok Central School
Campokpok, Tabango, Leyte 01.1988 - 01.1994
Skills
- Customer Service
- Business development
- Client communication
- Salesforce
- Sales reporting
- Customer retention
KEY ACHIEVEMENTS
- Customer Service Excellence: Delivering the highest possible service that comes from the heart.
- Problem Solving: Resolved complex issues with regards to travel itineraries with the passengers.
- Performance and Revenue Growth: Able to enrol several corporate accounts that contribute significant market share.
Languages
English
Advanced
Timeline
Sales Executive
Philippine Airlines
07.2021 - 09.2025
Quality Assurance Specialist
Seera
01.2021 - 06.2021
Corporate Travel Consultant
Seera/Al Tayyar Travel Group
07.2008 - 12.2020
Reservations And Ticketing Agent/Call Center Department
Cebu Pacific Air
03.2007 - 06.2008
Regional Manager
Zytron Marketing and Promotions Corporation
01.2004 - 01.2007
Store Supervisor
Fil-am Sports
01.2003
Master in Public Administration -
Cebu Normal University
01.2003 - 01.2004
Counter Clerk
SM City Cebu
01.2002
Bachelor of Science in Industrial Technology - Radio Communication Technology
Palompon Institute of Technology
01.1998 - 01.2002
Secondary - undefined
Marcelino R. Veloso National Polytechnic College
01.1994 - 01.1998
Primary - undefined
Campokpok Central School
01.1988 - 01.1994
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