CELSO BALERMO MANATAD
Palo,Philippines
Summary
Seasoned sales professional with over 10 years of experience driving revenue growth, building client relationships, and leading high-performing teams. Proven track record in exceeding sales targets, identifying market opportunities, and delivering customer-focused solutions. Seeking a dynamic role in a forward-thinking organization where I can leverage my strategic sales acumen, communication skills, and passion for excellence to contribute to long-term business success.
Overview
22
22
years of professional experience
15
15
years of post-secondary education
Work history
Sales Executive
Philippine Airlines
Riyadh, Saudi Arabia
2021.07 - 2025.09
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Identified new business opportunities that enhanced growth potential of the company.
- Elevated brand awareness for significant market influence through strategic sales campaigns.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Managed client relationships from early stages of sales process through to post-sales
- Built long-term relationships with customers and generated referrals from existing clients.
- Generated new leads and opportunities to maximise revenue.
Quality Assurance Specialist
Seera
Riyadh
2021.01 - 2021.06
- Working on Sales Force Automation and Breeze Rules Engine
Corporate Travel Consultant
Seera/Al Tayyar Travel Group
Jeddah, Saudi Arabia
2008.07 - 2020.12
- Travel Planning and Booking
- Client Consultation
- Vendor and supplier coordination
- Policy Compliance
- Customer Service
Reservations And Ticketing Agent/Call Center Department
Cebu Pacific Air
Cebu City, Philippines
2007.03 - 2008.06
- Booking and Ticketing
- Customer Interaction
- Payment and Confirmation
- Problem Resolution
- Sales and Upselling
Regional Manager
Zytron Marketing and Promotions Corporation
Cebu City
2004.01 - 2007.01
- In-charge of recruitment and manning
- Posting of Job vacancies
- Initial assessment on a candidate's CV and providing first hand interview
- Preparation of recruiting documents for shortlisted and approved candidates
- Providing recruitment reports to the HR Manager and assist in planning future manpower needs of the company
Store Supervisor
Fil-am Sports
Cebu City
2003.01
- Assist store employees with their work
- Distributes tasks and orders to employees
- In charge in sales and stocks inventory
- Train and evaluate trainees
- Check the flow of the store from time to time
- Check the products before the opening and closing of the store
- Encode the delivered or ordered materials or products
- Assist the customer with their demands, suggestions and complaints
- Communicate with the manager regarding the sales, employees and other important matters
Counter Clerk
SM City Cebu
Cebu City
2002.01
- Greets the customer and assist them with their product needs
- Checking of sold merchandise/products and ensuring that the customer receives the correct products aligned with the official receipt
- Ensures that the merchandise sold/ordered is in good condition prior to check out
Education
Master in Public Administration -
Cebu Normal University
2003.01 - 2004.01
Bachelor of Science in Industrial Technology - Radio Communication Technology
Palompon Institute of Technology
Palompon, Leyte 1998.01 - 2002.01
Secondary - undefined
Marcelino R. Veloso National Polytechnic College
Tabango, Leyte 1994.01 - 1998.01
Primary - undefined
Campokpok Central School
Campokpok, Tabango, Leyte 1988.01 - 1994.01
Skills
- Customer Service
- Business development
- Client communication
- Salesforce
- Sales reporting
- Customer retention
KEY ACHIEVEMENTS
- Customer Service Excellence: Delivering the highest possible service that comes from the heart.
- Problem Solving: Resolved complex issues with regards to travel itineraries with the passengers.
- Performance and Revenue Growth: Able to enrol several corporate accounts that contribute significant market share.
Languages
English
Advanced
Timeline
Sales Executive
Philippine Airlines
2021.07 - 2025.09
Quality Assurance Specialist
Seera
2021.01 - 2021.06
Corporate Travel Consultant
Seera/Al Tayyar Travel Group
2008.07 - 2020.12
Reservations And Ticketing Agent/Call Center Department
Cebu Pacific Air
2007.03 - 2008.06
Regional Manager
Zytron Marketing and Promotions Corporation
2004.01 - 2007.01
Store Supervisor
Fil-am Sports
2003.01
Master in Public Administration -
Cebu Normal University
2003.01 - 2004.01
Counter Clerk
SM City Cebu
2002.01
Bachelor of Science in Industrial Technology - Radio Communication Technology
Palompon Institute of Technology
1998.01 - 2002.01
Secondary - undefined
Marcelino R. Veloso National Polytechnic College
1994.01 - 1998.01
Primary - undefined
Campokpok Central School
1988.01 - 1994.01