Summary
Overview
Work History
Education
Skills
Technical Skills
University Project
Attributes
Hobbies and Interests
Languages
Timeline
Generic

Chamodi Jayasinghe

Coober Pedy

Summary

Currently studying for a double diploma on Practice Management and Leadership Management. Can work creatively and high in innovations while working on project with a team by giving the full commitment and can work autonomously in accordance with client specifications. Additional average level skills in managing aboriginal health practices, oversees the administrative, financial and human resource aspects of a medical practice, ensure smooth operations and patient care, while also managing staff, budgets and compliance.

Knowledgeable Practice Manager with proven track record in overseeing operations and improving patient care. Successfully managed multidisciplinary teams and implemented efficient practice systems. Demonstrated leadership in optimizing workflow and enhancing patient satisfaction. Personable and dedicated professional with strong aptitude for managing healthcare operations and fostering collaborative environment. Possesses comprehensive understanding of patient scheduling and electronic health records, coupled with exceptional organizational and communication skills. Committed to streamlining processes and enhancing patient care delivery.

Overview

4
4
years of professional experience

Work History

Practice Manager

Umoona Tjugaku Health Services
06.2024 - Current
  • Coordinate staff employment and rosters, including annual leave cover
  • Arrange locum cover for clinical staff
  • Encourage governance and social responsibility
  • Encourage employee motivation, professional development and satisfaction
  • Coordinate the interviewing and hiring of staff
  • Conduct regular staff training, meetings and appraisals
  • Undertake a pre-employment interview
  • Oversaw daily operations of the medical practice such as staffing schedules, inventory management, office upkeep ensuring an organized work environment conducive to efficiency and patient satisfaction.
  • Provide appropriate references for contact as requested by the practice
  • Monitored key performance indicators regularly, identifying areas requiring improvement and implementing targeted action plans.
  • Participate in an orientation or induction program
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Participate in a performance review process
  • Preparing reports for the funding bodies
  • Oversee day to day practice operations
  • Keep the team’s knowledge of the practice IT systems up to date
  • Develop relationships with GPs, allied health professionals and other stakeholders
  • Conducted regular staff meetings to facilitate open communication channels among team members leading to improved collaboration and problem solving.
  • Supervising a team of 25 office personnel's at the moment

Assistant Medical Receptionist/ Assistant IT Officer

Umoona Tjugaku Health Services
12.2021 - 05.2023
  • Sound knowledge in Communicare, where patient’s details can manage effectively
  • Work with teams
  • Work under pressure
  • Sound knowledge in Information systems
  • Ability communicates with Aboriginal community
  • Administrative tasks such as formatting word documents, proficient use of online database system and corresponding with clients
  • Answering phone calls
  • Schedule GP appointments
  • Registering patients with My Medicare and PIP
  • Claiming Medicare on behalf of the organization
  • Arrange PATS assistance for clients
  • Finalizing invoices of GPs
  • Answered phone calls and messages for more the 6 specialists and doctors per day in the medical facility, scheduling appointments, and handling patient inquiries.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Retail Supervisor

IGA Supermarket
03.2021 - 12.2021
  • Ability to work under pressure
  • Meeting deadlines
  • Demonstrated ability to effectively work in a multicultural environment and adapt service delivery accordingly through understanding cultural differences
  • Meet given targets at given period of time and ability to present them graphically
  • Good customer handling skills. Handled more than 150 customers over the period

Education

Practice Management And Leadership Management

College of Adult Learning
Adelaide, SA

Professional Year - Australian Business Culture and Environment, Achieving Career Success, Australian Workplace Skills and Professional Business Communication

Performance Education
Adelaide, SA
01.2023

Master of Enterprise Systems and Business Analysis - Data analysis, Networking, Business management skills, Leadership

Federation University
Melbourne, VIC
03.2021

University Project - Online Admission Management System

Federation University
Melbourne, VIC
10.2020

Skills

  • MS Word
  • Excel
  • PowerPoint
  • Excellent user of Communicare
  • Staff management
  • Effective communication
  • Employee training
  • Relationship building
  • Problem solving
  • Cultural competency
  • Report writing
  • Practice management

Technical Skills

Windows, Microsoft Office (Word, Excel, PowerPoint), Communicare

University Project

Online Admission Management System, Federation University, Melbourne, 10/20, To develop a software to administer and manage admission of students and all others with the green concept. With this system the students who are enrolling to a university can process their applications just through the web app only without any paperwork and also adhering to all the new rules and regulations for Covid-19 around the world., Registration and login systems, Security steps, In a group of four I worked by creating AS IS models, Fish bone for the systems that are going to be implemented in the business by catering all the needs of the client., The client was very happy and informed that he will use our system in future for their business., Obtained High Distinction

Attributes

  • Reporting and written communication skills – Creating weekly reports of group activities, typically including the meeting agenda, minutes, outcomes, and tasks worked on by each staff at workplace in handover meeting every morning and send the reports to the top management.
  • Problem solving and use of initiative - Ability to make informed decisions and take ownership in providing solutions to customers while working in the retail sector.
  • Strong learning ability - Demonstrated a high aptitude for learning new skills and handling technical difficulties in an efficient and prompt manner through utilising analytical skills and critical thinking.

Hobbies and Interests

Happy to contribute to youth communities and participate in volunteer work.

Languages

English

Timeline

Practice Manager

Umoona Tjugaku Health Services
06.2024 - Current

Assistant Medical Receptionist/ Assistant IT Officer

Umoona Tjugaku Health Services
12.2021 - 05.2023

Retail Supervisor

IGA Supermarket
03.2021 - 12.2021

Practice Management And Leadership Management

College of Adult Learning

Professional Year - Australian Business Culture and Environment, Achieving Career Success, Australian Workplace Skills and Professional Business Communication

Performance Education

Master of Enterprise Systems and Business Analysis - Data analysis, Networking, Business management skills, Leadership

Federation University

University Project - Online Admission Management System

Federation University
Chamodi Jayasinghe