CHANDRESHA POOJARY
Riyadh,Riyadh Province
Summary
Accomplished professional with expertise in business administration, recordkeeping, and decision making. Demonstrated proficiency in inventory management and team leadership, ensuring efficient operations and optimal productivity. Adept at scheduling expertise to streamline processes and enhance organisational performance. Committed to leveraging skills to drive success in future roles.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work history
Assistant restaurant manager
Wendys Alghanim Food International
Riyadh, Riyadh Province
04.2024 - 03.2025
- Enhanced dining experience with exceptional attention to detail.
- Maintained high standards of customer service by handling complaints professionally.
- Implemented hygiene regulations to maintain a clean and safe environment.
- Trained new starters, ensuring consistency in service delivery.
- Reconciled cash and credit card transactions to maintain accurate records.
- Grew restaurant profits through improved marketing and staff development initiatives.
- Monitored restaurant performance to identify and implement improvement initiatives.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Fostered team spirit amongst the staff, promoting a positive work culture.
- Managed supply inventory to avoid shortages or excesses.
Store Manager
Mcdoanlds
Riyadh, Riyadh Province
06.2016 - 01.2024
- Gather customer's feedback and judge patterns and trends; initiate specific actions to continuously improve customer satisfaction
- Ensure that bottom line profit is appropriate for the restaurant's sales level and follow-up continuously on procedures that support sales building promotions during the shift
- Respond to changes in volume patterns and promotional activities by planning and making adjustments as needed to ensure operational standards are maintained
- Ensure all assigned daily, weekly, and monthly equipment calibrations are completed
- Execute restaurant's retention plan (e.g., enthusiasm calendar, communication sessions, etc.)
- Conduct management team meetings, crew opinion surveys, and communication sessions
- Execute crew/manager incentives and enthusiasm calendar activities and maintain the crew bulletin board
- Adjust UHC Charts and manage SMS System
- Ensure timely processing of all insurance claims when incidents occur on the shift
- Ensure/Calculate the restaurant's Build-To's, and order food, paper and operating supplies
- Ensure that the employee welfare requirements are met (Housing, Medical, Transportation etc.)
- Control and verify labour, waste, cash and yields while managing shifts including costs of day-to-day shift management, assigned daily paperwork, inventories, cash sheets, drawer counts, and deposits
- Manage allocated annual restaurant budget by controlling expenditures, cost reduction initiatives and reporting variances in actual versus budgeted, to ensure effective cost management practices
- Provide clear direction, prioritize tasks, assign, and delegate responsibility, and monitor the workflow inside the restaurant
- Plan, manage and review individual performance and provide regular feedback, developing opportunities and coaching, taking prompt action where necessary
- Provide guidance and leadership to all restaurant staff to achieve agreed upon targeted goals and objectives
- Ensure effective talent management practice i.e
- Attracting, developing, rewarding, and retaining high performance individuals by efficiently implementing RICC's approved HR policies and procedures
Assistant Sales Supervisor
PRPL
Bangalore, Karnataka
10.2013 - 05.2016
- Oversaw daily operations of the sales team, including scheduling, training, coaching and motivating employees
- Managed inventory levels according to company policies
- Conducted regular meetings with sales staff to discuss objectives, strategies and performance reviews
- Performed administrative duties such as creating documents, filing paperwork
- Formulated pricing policies on merchandise accorded to profitability requirements
- Examined products purchased for resale and received for storage to determine product condition
Education
Bachelor of Business Management - Business Administration
Mangalore University
Udupi /2010 - 05.2013
Skills
- Business Administration
- Recordkeeping
- Decision Making
- Inventory Management
- Team Leadership
- Scheduling Expertise
Certification
- LGR (Leading Great Restaurant)
- DLIM (Develop Leader In Me)
Languages
Arabic
English
Custom
References available upon request
Timeline
Assistant restaurant manager
Wendys Alghanim Food International
04.2024 - 03.2025
Store Manager
Mcdoanlds
06.2016 - 01.2024
Assistant Sales Supervisor
PRPL
10.2013 - 05.2016
Bachelor of Business Management - Business Administration
Mangalore University
/2010 - 05.2013
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