Chareymine beth Capul
Riyadh,Saudi
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Friendly Coffee Shop Assistant with knack for creating welcoming atmosphere and enhancing customer experiences. Skilled in managing high-volume orders and maintaining cleanliness, contributing to smooth daily operations. Recognised for improving customer satisfaction and fostering positive work environment.
Friendly and proactive individual with excellent customer service and communication skills, coupled with knack for multitasking and maintaining high standards in fast-paced environments. Skilled in cash handling and preparing beverages, always ensuring welcoming atmosphere for patrons. Eager to contribute to success and growth of [Desired Position] role.
Offering strong foundation in customer service and teamwork, with friendly and approachable demeanour. Knowledgeable about handling cash, preparing coffee, and maintaining clean environment. Ready to use and develop communication, problem-solving, and time-management skills in [Desired Position] role.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Coffee shop assistant
Said company
Riyadh, Riyadh Region
12.2023 - 11.2024
- Maintained a clean and hygienic environment for health standards compliance.
- Adhered strictly to company policies promoting a professional workplace environment.
- Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Took food and beverage orders within [Number]-minute timeframes, optimising customer turnaround times.
Cashier
Hunger station
Riyadh
10.2020 - 03.2021
- Completed [Type] forms and updated internal records for completed transactions.
- Resolved customer complaints professionally leading to higher retention rates.
- Scanned products quickly, memorising codes and prices for unmarked products.
- Communicated product information to customers, driving informed purchases.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Used POS register system to total values and complete cheque, card, or mobile payments.
- Wrapped and bagged purchases for customers to easily carry items without damage.
- Delivered outstanding customer care with proactive sales and listening skills.
Education
Diploma - IT
University of Visayas
Philippines 06.2011 - 03.2012
Skills
- Food service
Timeline
Coffee shop assistant
Said company
12.2023 - 11.2024
Cashier
Hunger station
10.2020 - 03.2021
Diploma - IT
University of Visayas
06.2011 - 03.2012
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