Charitha Epa
Adelaide
Summary
Over 4 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude
Overview
8
8
years of professional experience
Work History
Courier
Team Global Express
02.2023 - Current
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Courier-driver
Amazon Flex
10.2021 - Current
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
Courier
Jet Couriers
04.2023 - 08.2023
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Medical Representative
A. Baur & Co.(Pvt)Ltd, Colombo
01.2017 - 10.2019
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Provided exceptional customer service throughout the entire sales process, fostering loyalty among clients and repeat business opportunities.
Education
High School Diploma -
Trinity College
Kandy, Sri Lanka12-2013
Skills
- Excellent driving skills
- Working independently
- Delivering medical records
- Licensed driver in SA
- Time management
- Attention to confidentiality
- Verbal and written communication
- Team collaboration
- Clean driving record
- Customer service
Languages
English
Full Professional
Sinhalese
Native or Bilingual
Timeline
Courier
Jet Couriers
04.2023 - 08.2023
Courier
Team Global Express
02.2023 - Current
Courier-driver
Amazon Flex
10.2021 - Current
Medical Representative
A. Baur & Co.(Pvt)Ltd, Colombo
01.2017 - 10.2019
High School Diploma -
Trinity College
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