Chloe-Anne Manalili

• Acted as liaison between upper management and staff members, promoting positive working relationships built on trust.
• Supported organizational growth through active participation in networking events, conferences, and professional associations.
• Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
• Organized major corporate events, ensuring all logistical aspects were handled smoothly for positive attendee experience.
• Managed complex schedules to coordinate meetings, and events for executive leadership teams.
• Boosted employee satisfaction with well-maintained workspaces and prompt resolution of maintenance requests.
• Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
• Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
• Maintained facility grounds, equipment, and safety compliance.

Company Overview: Vodafone – Hollywood Plaza / Marion / Castle Plaza

• Samsung Ambassador
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Built and maintained strong client relationships, leading to repeat business and referrals.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Responded to telephone and in-person requests for information.
• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Followed up with existing customers to provide additional support and address concerns.
• Stayed knowledgeable on latest Samsung innovations and technological advancements through continuous training.
• Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
• Stayed knowledgeable on latest Samsung innovations and technological advancements through continuous training.

• Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
• Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
• Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
• Developed optimal replenishment strategies based on historical sales trends and anticipated demand fluctuations due to seasonal factors or promotional activities.
• Collaborated with purchasing department to ensure timely delivery of products and adequate stock levels.
• Streamlined stock management processes for increased efficiency and reduced waste.
• Supported sales team by ensuring product availability, contributing to higher customer satisfaction rates.
• Performed inventory control, such as counting, and stocking merchandise.
• Maintained effective team member communication.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Greeted customers and directed to requested products.
• Greeted store customers and discussed needs.
• Checked product levels and recommended new purchases.
• Received new stock and input values into computer system.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Kept work areas neat, clean and free from debris.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Picked and packed order items.
• Stocked shelves to match planogram images and instructions.
• Managed timely and effective replacement of damaged or missing products.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Labeled products, rotated stock and fronted merchandise for appealing display.

• Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
• Worked fast to meet assigned daily picking quotas.
• Used RF scanners to track orders and verify accuracy.
• Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
• Verified proper labeling and identification on all orders before shipment.
• Followed safety protocols and procedures to minimize workplace accidents.
• Assisted in reducing product damage through careful handling of items during the picking process.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Picked and packed order items.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Kept work areas neat, clean and free from debris.
• Followed orders precisely for correct items, sizes and quantities.

• Company Overview: Value Plus Pharmacy – Springbank Plaza
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
• Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Kept pharmacy counter and related areas clean, neat and organized.
• Counted and labeled prescriptions with correct item and quantity.
• Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
• Received incoming supplies and stocked in correct locations.
• Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
• Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
• Delivered exceptional customer service through active listening skills and addressing concerns promptly.
• Trained new pharmacy staff on computer system and drug management protocols.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Merchandised over-the-counter goods and rotated stock.
• Supported operations with filing, copying and faxing.
• Optimized supply chain for pharmacy goods, negotiating with suppliers for better terms.
• Increased customer satisfaction, providing compassionate care and detailed medication instructions.
• Answered questions regarding medication instructions and usage.
• Assisted customers in selecting over-the-counter medications and health care products.
• Greeted customers at counter and provided excellent customer service.
• Verified patient information to correctly dispense medications.
• Completed cash register transactions by handling credit and cash payments using pharmacy register system.