Christian Senapilo
Purok 6, Dolo, Bansalan, Davao Del Sur,Philippines
Summary
Dynamic professional with extensive experience at Trump Motorcycle Corporation, excelling in loan processing and customer service. Proven ability to enhance product offerings through customer feedback and develop effective sales strategies. Known for a clean driving record and a friendly demeanor, fostering strong client relationships while ensuring compliance and accuracy in loan documentation.
Overview
7
7
years of professional experience
Work History
Branch Sales Officer
Trump Motorcycle Corporation
Digos,Davao Del Sur, Philippines
12.2019 - Current
- Developed an in-depth understanding of the company's product portfolio and services.
- Conducted sales meetings with customers to identify their needs and recommend suitable products.
- Gathered customer feedback and relayed it to the marketing team for improvement purposes.
- Assisted customers with technical queries related to products or services offered by the company.
- Maintained accurate records of all sales activities and generated reports for management review.
- Stayed up to date on branch procedures and available products.
- Handled customer problems and requests with knowledgeable and speedy service.
Loan Officer
Trump Motorcycle Company
Digos,Davao Del Sur, Philippines
12.2017 - 12.2019
- Approved or denied loan applications based on established guidelines.
- Conducted risk analysis to identify potential losses associated with certain loans.
- Assisted in the development of new products and services for loan customers.
- Performed quality assurance reviews on all closed loans for compliance purposes.
- Explained various types of loans available to customers and their associated terms and conditions.
- Negotiated terms and conditions of loan contracts.
- Counseled clients on debt management and repayment plans.
- Processed payments received from borrowers in accordance with established policies and procedures.
- Verified accuracy of loan documents prior to approval.
- Met with applicants to obtain information for loan applications and answer questions about process.
- Improved loan applications and documentation by informing applicant of additional requirements.
- Collected past due loans, keeping credit and collateral exceptions within policy ranges.
- Reviewed loan agreements to confirm completeness and accuracy.
Education
Bachelor of Science - Criminology
University of Mindanao
Bansalan, Davao Del Sur03-2016
Skills
- Loan processing
- Marketing
- Vehicle maintenance
- Record keeping
- Customer service
- Basic vehicle repairs
- Clean driving record
- Friendly and outgoing
- Vehicle inspection
- City and non-city driving
Languages
English
Elementary (A2)
A2
Affiliations
- Driving a motorcycle is my daily routine.
- Cooking is my way to have my kids proper nutrition.
Timeline
Branch Sales Officer
Trump Motorcycle Corporation
12.2019 - Current
Loan Officer
Trump Motorcycle Company
12.2017 - 12.2019
Bachelor of Science - Criminology
University of Mindanao