Christian Paul Manalastas
Store Manager
Summary
*Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
*To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Store Manager
CARIBOU COFFEE
Riyadh
08.2019 - Current
- Performed statistical analyses to gather data for operational and forecast team needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Evaluated suppliers to maintain cost controls and improve operations.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Service Crew Member
Mcdonalds Philippines
Cubao Metro Manila
06.2014 - 08.2018
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated convection ovens and steamers to cook meats, rice and baked food items.
- Trained contracted employees on specific tasks, monitoring work for safety, efficiency and overall project progress.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
Education
Bachelor of Science - Hotel And Restaurant Management
Access Computer College
Cubao Metro Manila 08.2014 - 05.2018
Skills
Team leadership and coaching
undefinedTimeline
Store Manager
CARIBOU COFFEE
08.2019 - Current
Bachelor of Science - Hotel And Restaurant Management
Access Computer College
08.2014 - 05.2018
Service Crew Member
Mcdonalds Philippines
06.2014 - 08.2018
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