Christina El Hajj
Riyadh,saudi arabia
Summary
Sales Executive focused on customer satisfaction throughout all stages of sales life cycle. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales manager
Marmoteca By Al Ajial
Riyadh, Riyadh Region
07.2022 - Current
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Collected customer and market feedback and reported information to company leadership.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Hired and trained dedicated and high-achieving sales teams.
- Created and directed sales team training and development programmes.
- Carried out sales visits to current and prospective customers.
- Analysed sales to identify top-performing products.
- Achieved exceptional client satisfaction feedback and ratings.
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Developed and customised sales pitches to target specific customer personas.
- Identified and qualified new sales prospects to continually meet targets.
- Set highest personal performance standards for self.
Sales Executive
Choucair Group
Beirut, Lebanon
09.2014 - 05.2022
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Maintained contact with customers throughout sales and pre-delivery process.
- Generated new leads and opportunities to maximise revenue.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Managed client relationships from early stages of sales process through to post-sales
- Established and maintained positive, profitable client relationships through superb communication.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
Sales & Project consultant
Geahchan Bath & Kitchen
Beirut, Lebanon
06.2011 - 06.2012
- Managed and developed relationships with customers and colleagues to define and deliver projects of high complexity.
- Led and delivered client presentations that resulted in new account wins.
- Minimised project risk by identifying potential issues and developing appropriate contingency plans.
- Ensured client satisfaction by acting as main point of contact, providing regular reporting and project updates.
- Managed client expectations by ensuring clear, accurate definition of project scope.
- Consulted with clients to accurately identify, analyse and refine business requirements.
- Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
- Negotiated with suppliers to reduce costs.
Education
Bachelor of Business Administration - ECONOMICS
Al Kafaat University
Lebanon 10.2010 - 07.2014
Skills
- Sales territory growth
- Brand-building strategies
- Sales process
- Excellent communication skills
- Sales and market development
- Key account development
- Market intelligence
Languages
English
Upper intermediate
Arabic
Native
French
Elementary
Accomplishments
- Supervised team responsible for executing well on projects.
- Upsold additional products, increasing monthly revenue.
- Documented and resolved issue, contributing to result
Certification
- Certified Project Management Professional
Timeline
Sales manager
Marmoteca By Al Ajial
07.2022 - Current
Sales Executive
Choucair Group
09.2014 - 05.2022
Sales & Project consultant
Geahchan Bath & Kitchen
06.2011 - 06.2012
Bachelor of Business Administration - ECONOMICS
Al Kafaat University
10.2010 - 07.2014
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