Cinderella Cauilan Mataverde

• Maintain and monitor project plans, project schedules, work hours, budgets and expenditures
• Preparing reports for L3456 O&M Readiness Report (Trial Run) and Operational Readiness Report (Commercial Service)
• Create and update weekly presentations for the Client
• Create and monitor the Management of Change in CMMS
• Prepare and monitor the S-Curve against Timescale/s Actual Status
• Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project workstreams
• Work closely with the Project Manager to define objectives, leading to clear guidelines.
• Liaise with suppliers and contractors for seamless delivery of resources.
• Improve workflow efficiency with structured planning and coordination of tasks.
• Keep up-to-date records on project status using advanced tracking software.
• Deliver comprehensive project reports by meticulous documentation of every phase.
• Organise filing system for all project documents, enhancing accessibility.
• Provided essential administrative support during peak periods, facilitating smoother operation.
• Facilitate regular team meetings to monitor progress.

Projects involved with:

• Planning and Mobilisation of L3456 Trial Run and Commencement of Commercial Service.

• Liaised between different departments, promoting transparency and smooth flow of information during projects.
• Streamlined project delivery process by effectively coordinating key tasks and deadlines.
• Collaborated on development of detailed project plans that guided teams towards completion within stipulated timeframes.
• Maintained up-to-date project documentation, ensuring easy access for stakeholders.
• Efficiently managed resource allocation across various projects ensuring optimal utilisation and avoiding wastage.
• Executed regular status reporting procedures, keeping all stakeholders informed about the progress of projects.
• Implemented risk management plans for mitigating potential issues during project execution.
• Enhanced team communication with efficient scheduling of meetings and dissemination of pertinent information.
• Facilitated team briefings, enhancing overall understanding of project goals and roles amongst members.
• Coordinated project workflow, delegating tasks to meet all established objectives and timelines.
• Set up, control and administer project team meetings and ensure all related targets are met and actions are completed
• Provided administrative support to the PLP team as required.
• Provided support to Operations Readiness Team as Test Case Coordinator

Projects involved with:

• Trial Run Preparation (Test Cases - Tabletop/Practical Drills
• Launch preparation for Riyadh Railway

• Prepared and submitted regular status reports
• Co-ordinate planning for and assist with the Asset Handover process
• Developed teams both internal and external to meet defined projects and interface support activities
• Liaised with third parties and internal departments to ensure all parties are aligned with the deliverables
• Supported the PLP team's initiatives to develop, maintain and drive through the Riyadh Metro pre-launch
• Managed every aspect of the assigned project team specified within the PLP Team
• Improved project delivery times for increased efficiency.
• Perform and carry out other duties as instructed/directed by the Operations Readiness Director

• Provided comprehensive executive support to the Managing Director and E&M Director,
• Coordinated daily schedules for Managing Director with meticulous attention to detail.
• Led the project management and company events, that strengthened employee morale and engagement.
• Conformed letters, emails and forms to office standards and corrected colleagues' work.
• Prepared reports and presentations for board meetings, streamlined decision-making process.
• Took minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
• Proofread, formatted and corrected correspondence for office staff.
• Managed correspondence, reduced response time by ensuring timely replies.
• Administration of Aconex; transmittal of documents/ letters; creating users.
• SAP user - Site Purchasing Coordinator. (SRM, Trips, Petty Cash).
• Q-Pulse super user - Acknowledgement of notices, encoding of Leadership tours and other important documents, etc.

Projects involved with:

• Company Annual Events
• Transport Business Business Review Events
• Administration Workshop

• Enhanced customer satisfaction by providing exceptional on-board service.
• Comply fully with procedures and work instructions as part of the training and induction courses for train drivers.
• Enforced procedures and work instructions and carried out duties in a way to ensure the safety of members of the public and employees of the railway.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;
• Sweep the mainline on a train in automatic mode.
• Re-establishing automatic train operation following failure or activation of emergency button on train or station.
• Operate passenger vehicles in all operating modes in the assigned area as required.
• Utilised public address system to inform passengers of conditions affecting schedule.
• Communicated effectively with station staff regarding any passenger queries or concerns, ensuring swift resolution.
• Performed and carried out other duties as instructed/directed by the Train Crew Supervisor and Train Crew Manager.