Claire Mendoza
Narvacan
Summary
Highly efficient service Crew well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Detail-oriented individual successful at providing excellent customer service by maintaining positive attitude. Offering 6months background in cleaning and sanitizing work areas, equipment, utensils and dishes. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
Work History
Service Crew Member
Jollibee Narvacan
05.2017 - 11.2017
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
- Continuously engaged in learning opportunities such as workshops or trainings to improve personal performance within the role.
- Kept customers and crew areas organized.
- Cooked, prepared and bagged food for customers.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Bachelor In Criminology - Criminal Justice
Northern Ilocandia of Science And Technology
Oaig Daya Candon City Ilocos Sur 04.2020
Bachelor Of Science And Hospitality Management - Hotel, Motel, And Restaurant Management
Ilocos Sur Polytechnic State College
Sta.Maria Ilocos Sur 04.2012
Skills
- Menu Memorization
- Safe Handling Standards
- Food Preparation Procedures
- Beverage Preparation
- Basic Food Preparation
- Inventory Management
- Food Safety
- Cleaning and Sanitizing
- Table Setting Knowledge
- Verbal and Written Communication
- Relationship Building
- Ordering Procedures
- Food Safety Knowledge
- Strong Work Ethic
- Customer Service
- Positive attitude
- Equipment operation
- Active listening
- Adaptability and flexibility
- Efficient task completion
- Teamwork and collaboration
- Cleanliness and hygiene
Languages
English
Elementary (A2)
Timeline
Service Crew Member
Jollibee Narvacan
05.2017 - 11.2017
Bachelor In Criminology - Criminal Justice
Northern Ilocandia of Science And Technology
Bachelor Of Science And Hospitality Management - Hotel, Motel, And Restaurant Management
Ilocos Sur Polytechnic State College
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