Connor Oxspring
Adelaide
Summary
Dynamic and results-oriented professional with extensive experience at Woolworths Supermarket, excelling in team management and operational efficiency. Proven ability to enhance employee engagement and streamline processes, leveraging strong communication skills and proficiency in payroll systems. Committed to fostering a collaborative environment while driving sales growth through exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Services Assistant Manager
Woolworths Supermarket
11.2021 - Current
- Oversee back-office operations, including compliance, audits, payroll, scheduling, cash management, and reporting.
- Manage employee schedules and payroll using Kronos, ensuring accuracy in timesheets, breaks, and allowances.
- Coordinate new employee inductions, training, and monthly staff recognition programs.
- Organize team meetings, store events, and general administration, including call and email handling.
- Conduct weekly audits for food safety, security, pricing, and compliance.
- Liaise between departments to ensure smooth communication and task completion.
- Maintain store presentation by implementing new product displays and stock rotations.
- Provide excellent customer service, handling inquiries, refunds, exchanges, and order fulfillment.
- Provided knowledgeable guidance on promotions and special offers to customers, driving incremental sales growth.
Assitant Restuarant Manager
Kentucky Fried Chicken
05.2017 - 11.2021
- Develop and manage weekly employee schedules using Riteq, ensuring alignment with budget and sales targets.
- Identify and report areas requiring deep cleaning to maintain store standards.
- Support the store manager in weekly franchisee meetings, providing performance updates and staff recognition.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Education
Marketing And Communications
University of South Australia
Adelaide, SA09-2024
Skills
- hard working and driven
- team management and leadership
- aspirational and eager to learn
- communication and relationship building
- ability to work in a team and independently
- adaptable, punctual and excellent time management
- computer literate with knowledge of MS Suite and Adobe
- research, understanding and interpretative skills
Certification
- Responsible Service of Alcohol
- Unrestricted Drivers License
Timeline
Store Services Assistant Manager
Woolworths Supermarket
11.2021 - Current
Assitant Restuarant Manager
Kentucky Fried Chicken
05.2017 - 11.2021
Marketing And Communications
University of South Australia
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