Courtney Reid

• Drove clients safely to social activities and appointments.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
• Conducted in-home visits to provide supportive services.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.

• Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anaesthesia administration was safe and effective.
• Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
• Maintained accurate medical records for efficient patient care and treatment followup.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
• Ensured effective recovery after surgical procedures through diligent post-operative monitoring and care of patients.
• Educated pet owners on preventive healthcare measures, enhancing overall pet wellness within the practice''s clientele base.

Awarded Sales Person of the Year 2018 for South Australia & Northern Territory.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Processed invoices and payments using Xero. Referred customers to various services by evaluating needs and providing recommendations.
• Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.

• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Responded to customer requests for products, services, and company information.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Used time management and efficient cleaning methods to meet deadlines.

• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Prepared beverages and filled food orders for customers.