Cristin Sanchez
Sharma
Summary
Versatile hospitality professional seeking for a Receptionist or Housekeeping Supervisor, leveraging exceptional interpersonal and administrative skills alongside proven leadership in ensuring seamless front-desk operations and maintaining the highest standards of cleanliness and guest satisfaction.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
14
14
years of professional experience
1
1
Certification
Work History
ADMIN COORDINATOR
AL-TAMIMI GROUP (NEOM Central Production)
04.2025 - Current
- Manage administrative tasks, documentation, and daily office operations.
- Coordinate schedules, meetings, and logistics for the department.
- Serve as a key contact point between departments and management.
- Maintain records and ensure efficient workflow in a high-paced environment.
- Leanpath Waste Management
- Go Audits Self check and Grooming checklist
SNR SUPERVISOR RECEPTIONIST
AL-TAMIMI GROUP (NEOM MEDIA VILLAGE)
08.2022 - 10.2024
- Managing front desk operation, handing, phone calls, emails and greeting clients.
- Providing excellent customer service and administrative support.
- Ensure a welcoming and professional environment for clients.
- Manage check-in/check-out procedures
- Maintained accurate records and database.
- Keep the reception area tidy and presentable; coordinate with facilities/housekeeping.
- Ensure only authorized individuals enter secure areas.
- Perform basic troubleshooting.
Housekeeping Team leader
Al-Maward Company
01.2020 - 01.2021
- Monitor attendance, performance, and adherence to schedules.
- Create and manage work schedules
- Mentor, coach, and provide feedback to team members.
- Onboard new hires with proper cleaning procedures, safety protocols, and use of equipment.
- Respond promptly to clients requests, special cleaning needs, and complaints.
- Act as the point of contact between housekeeping and other hotel departments.
Officer Incharge
GIBI Specialty Shoes
01.2012 - 01.2017
- Supervise daily store operations and staff performance.
- Manage inventory levels and coordinate with suppliers.
- Implement sales strategies to meet targets.
- Ensure high levels of customer satisfaction.
- Prepare sales reports and communicate with upper management.
Education
Eastern Mindanao College of Technology (EMCOTECH)
01-2010
Skills
- Excellent communication and interpersonal skills
- Strong organization and time management abilities
- Proficient in Microsoft office suite (word, Excel, Outlook)
- Ability to multitask and handle pressure
- Friendly and welcoming demeanor
- Strong leadership
- Task delegation
- Complaint handling
- Sales promotion
Certification
- Food Safety Level 1
- NEOM Certificate of Appreciation
- Computer Systems Servicing
- Personal Computer Operations
- 2011 Mawarid Certificate of Appreciation
- Housekeeping Training
LANGUAGE
Filipino
English
Arabic
Timeline
ADMIN COORDINATOR
AL-TAMIMI GROUP (NEOM Central Production)
04.2025 - Current
SNR SUPERVISOR RECEPTIONIST
AL-TAMIMI GROUP (NEOM MEDIA VILLAGE)
08.2022 - 10.2024
Housekeeping Team leader
Al-Maward Company
01.2020 - 01.2021
Officer Incharge
GIBI Specialty Shoes
01.2012 - 01.2017
Eastern Mindanao College of Technology (EMCOTECH)