Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Daksh Matharu

5 Zelda Avenue, Gylnde, Adelaide

Summary

Motivated professional with an engaging personality and a flexible, customer-focused approach. Skilled at building strong relationships, anticipating client needs, and delivering personalized solutions to ensure exceptional service experiences. Strong attention to detail and adept at navigating high-pressure environments with speed and accuracy. Experienced in utilizing technology systems to streamline processes, coupled with excellent sales and communication skills to drive results. Recognized for a proactive attitude and dedication to achieving customer satisfaction, guiding clients through complex processes and delivering tailored solutions to meet their unique needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Coles Night Fill

Coles Supermarket
04.2023 - Current
  • Restocking and maintaining cleanliness throughout isles.
  • Collaborating effectively with colleagues in order to finish task quickly.
  • Maintaining and tracking of inventory as well as alerting supervisors of any shortages.
  • Lifting and handling boxes of food items in order to restock shelves.



Waiter

Lone Star
09.2022 - 04.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used registers and credit card machines to take payments for customers.
  • Kept server areas clean and manged inventory to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took orders.

Customer Service

Pizza Hut Newton
09.2018 - 12.2018
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collaborated with staff members to enhance customer service experience.

Education

Bachelor Of Information Technology - Cyber Security

University of Adelaide
Adelaide, SA
02-2026

Certificate IV - Mortgage Broking And Finance

KapLearn
02-2025

High School Diploma -

Saint Ignatius' College
Athelstone, SA
11.2021

Skills

  • Client Relationship Management
  • Customer Satisfaction and Service Excellence
  • Organizational Skills and Workspace Maintenance
  • Process Efficiency and Task Prioritization
  • Collaborative Teamwork and Communication
  • High-Pressure Environment Adaptability

Certification

  • RSA-Clear to work


References

Dhruv Uppal (Lone Star Manger) - 0469 051 367


Zagros (Coles Newton Grocery Manager)-  0449 710 045

Timeline

Coles Night Fill

Coles Supermarket
04.2023 - Current

Waiter

Lone Star
09.2022 - 04.2023

Customer Service

Pizza Hut Newton
09.2018 - 12.2018
  • RSA-Clear to work


Bachelor Of Information Technology - Cyber Security

University of Adelaide

Certificate IV - Mortgage Broking And Finance

KapLearn

High School Diploma -

Saint Ignatius' College
Daksh Matharu