Dalal Al Hamid
Riyadh,SAUD ARABIA
Summary
Versatile professional specializing in project coordination and operational efficiency. Expertise in streamlining processes to ensure timely project delivery and enhance cross-functional collaboration. Proven track record of driving project success through strategic planning and meticulous attention to detail.
Overview
2
2
Languages
6
6
years of professional experience
Work history
Project Coordinator
Impressiv Organizing Exhibitions And Conferences
Riyadh, Riyadh Region
2025.08 - Current
Main tasks of the projects:
- Coordinated project tasks to meet timelines across shifting team workloads.
- Own technical proposal and creative brief preparation, driving timely follow-ups for readiness.
- Performed pre-submission quality checks to keep deliverables within standards.
- Managed communication amongst project team members to foster collaboration.
Projects :
- Money 20/20 Exhibition -2025 | Booth Neoleap Financial Management Company
- Financial Academy Forum - 2025 | Booth Saudi Exchange Group
- Saudi Industry Exhibition - 2025 | Booth Al Fanar The Power of Excellence Company
- NIDLP Awards Ceremony - 2025 | National Industrial Development and Logistics Program
- MODON Awards Ceremony - 2025 | MODON Industrial Estate Company
- Tatweer Education Holding - 2026 | Annual Ceremony
- Tahakom Iftar - 2026 | Tahakom For Comprehensive Technical and Security Control
Customer Service
Smart Interaction Company
Riyadh, Riyadh Region
2023.04 - 2024.11
- Delivered attentive customer service that generated positive customer reviews.
- Resolved customer complaints promptly, improving service reputation for station staff.
- Increased repeat business by providing strong customer service support consistently.
- Streamlined processes, resulting in improved customer service.
Customer Service
Al Ghalih Company
Riyadh, Riyadh Region
2021.12 - 2023.08
- Provided excellent customer service for improved client satisfaction.
- Handled guest inquiries promptly, providing excellent customer service.
- Utilised electronic payment systems, enhancing customer service experience.
Customer Service
Ccc by Stc company
Riyadh , Riyadh Region
2020.07 - 2021.03
- Developed strategies to improve customer service standards.
- Provided excellent customer service, achieving high satisfaction ratings.
- Managed circulation desk duties, ensured efficient customer service.
- Assisted customers with enquiries, providing excellent customer service.
Education
Diploma - Network Computer
Imam Muhammad Ibn Saud Islamic University
Riyadh /2018 - /2020
Diploma - Health and Safety in Entertainment Operations
Saudi Entertainment Academy
Riyadh, Riyadh Region /2024 - /2025
Skills
- Communication skills
- Responsibility and accountability
- Time management
- Team collaboration
LANGUAGES
ARABIC : NATIVE
ENGLISH: GOOD
COURSES
- A COURSE ENTITLED FINANCIAL DECAM "IMAM MUHAMMAD BIN SAUD ISLAMIC UNIVERSITY"
- A COURSE ENTITLED ANTI-MONEY LAUNDERING "DROP PLATFORM"
- A COURSE ENTITLED KEYS TO EFFECTIVE NEGOTIATION "DROP PLATFORM"
- A COURSE MODERN HUMAN RESOURCE MANAGEMENT "SEAK PLATFORM"
Timeline
Project Coordinator
Impressiv Organizing Exhibitions And Conferences
2025.08 - Current
Customer Service
Smart Interaction Company
2023.04 - 2024.11
Customer Service
Al Ghalih Company
2021.12 - 2023.08
Customer Service
Ccc by Stc company
2020.07 - 2021.03
Diploma - Health and Safety in Entertainment Operations
Saudi Entertainment Academy
/2024 - /2025
Diploma - Network Computer
Imam Muhammad Ibn Saud Islamic University
/2018 - /2020