Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Timeline
DALA W. RISHANI

DALA W. RISHANI

Riyadh,Saudi Arabia

Summary

A performance-driven HR professional with proven expertise in policies and procedures, recruitment, personnel development, legal compliance matters, payroll, compensation and benefits. Proactive business partner to Senior Management, high skilled in Communications, mentoring, integrating diversity within the workplace.

Overview

13
13
years of professional experience

Work history

RECRUITMENT CONSULTANT

Hill Robinson Estates Limited
Riyadh
  • In charge of recruitment, selection & induction activities for all permanent & temporary staff
  • Create reward schemes based on employee performance
  • Ensuring legal compliance in HR related matters
  • Working with our company provider to action payroll
  • Working on the manning plan & budget for all departments

HR Manager

  • On recruitment via Taleo, Daleel Madani, LinkedIn, and other platforms
  • Assisted recruitment officers with their search for candidates
  • Handled IRC policies and procedures, contracts and insurance system

ASSISTANT HR MANAGER

DALA W. RISHANI

Interim Executive

Kempinski Summerland Hotel & Resort
Beirut
  • Cooperated closely with and supported the L&D department
  • Provided HR support and advice to all departments
  • Supported the hotel's Health & Safety Management, policy implementation and administration, Assistant to the General Manager
  • Led the day-to-day operation of the Pre-Opening Office
  • Coordinated and facilitated all departmental matters during the Pre-Opening phase
  • First point of contact for Corporate and Regional Office
  • Project Management Opening event

Senior Consultant

KPMG
Riyadh, Saudi Arabia
07.2023 - Current
  • Provided consultancy expertise to other departments to encourage successful teamwork.
  • Facilitated client project from concept to execution.
  • Reduced operating costs by merging and restructuring teams.
  • Assisted clients with digital transformation to promote innovation.

SENIOR ADVISER

Arabian Enterprise Incubators
Riyadh
06.2022 - Current
  • Achievements:
  • Handling & championing all government portals & systems
  • Restructuring the HR department & all related HR, Government & Corporate systems & Clients alike
  • Responsibilities:
  • In charge of recruitment, selection & induction activities for all permanent & temporary staff
  • Create reward schemes based on employee performance
  • Ensuring legal compliance in HR related matters
  • Acting as a point of contact between insurance broker & clients
  • Mobilizing client recruits from point of hire until they are in the Kingdom
  • Leading & championing all Saudi government portals
  • In charge of all HR operations
  • In charge of client HR requests
  • Working closely with HR team to ensure all SLA actions
  • Working closely with GRO team for all internal & client related matters
  • Ensuring & implementing all aspects of training & saudization
  • Handling payroll& incerements & financial related matter
  • Updating on a weekly basis Nitaqat

RECRUITMENT CONSULTANT

Hill Robinson Estates Limited, DALA W. RISHANI
Riyadh
11.2020 - 05.2022
  • Recruited & mobilized Team Members in Riyadh amidst the COVID-19 Pandemic
  • Developed various key strategies in setting up the HR Department
  • Continued

HUMAN RESOURCES MANAGER

Anantara Al Jabal Al Akhdar Resort
11.2018 - 06.2020
  • Achievements:
  • Increased Omanisation from 24% to 37% in under 9 months
  • Restructured the HR department to boost performance and efficiency
  • Responsibilities:
  • Ensuring legal compliance in HR related matters
  • Ensuring legal compliance in HR related matters
  • In charge of all recruitment, selection & induction activities for all permanent and temporary staff
  • Implementing talent acquisition strategies
  • Create reward schemes based on employee performance
  • Organizing & actioning training programs for all team members
  • Recruiting based on enhance Saudization
  • Managing benefits plans
  • Implementing employee retention programs including end-of-season bonuses
  • Act as the point of contact for employees' queries and/or job-related matters
  • Ensure Team Members comply with relevant health and safety regulations
  • Acting as a point of contact between clients & insurance broker

EXECUTIVE ASSISTANT TO THE GENERAL MANAGER

Phoenicia InterContinental & Le Vendôme InterContinental Hotels
04.2017 - 10.2018
  • Managed day-to-day operation of the Executive Office for the GM, HM, and Business Development Manager
  • Coordinated workflow between both properties, Owning Company, IHG Corporate, and Regional Office
  • Continued..
  • DALA W
  • RISHANI, Established and provided documentation, reporting, and correspondence support
  • Participated in Executive Committee, departmental, and staff meetings
  • Ensured exceptional guest service
  • Organized and contributed to events and conferences
  • Participated in meetings and communications with executives and peers to improve quality of service
  • Ensured and followed up on VIP requests
  • Officially represented and welcomed VIP guests, arranging site inspections for VIPs and corporate guests
  • Handled travel arrangements, transport, and accommodation for the GM and Owning Company
  • Collaborated with the entire hotel team to manage projects, achieve common goals, and resolve problems
  • Duty Management as required on rota

ASSISTANT HR MANAGER

Kempinski Summerland Hotel & Resort
Beirut
01.2016 - 01.2017
  • Achievements:
  • Played a pivotal role in the final set up and continued evolution of the newly established HR Department
  • Secured the best talents in the market during the pre-opening phase
  • Addressed all requirements for employees and employer alike
  • Responsibilities:
  • Set up and applied all HR policies and procedures
  • Finalized the HRMS System (Sets-People 365)
  • Took charge of recruitment at all levels of line staff and management (permanent and casuals)
  • Collaborated closely with HODs to ensure that standards are regularly reviewed, SOP manuals are updated and all staff are trained accordingly
  • Managed the company performance appraisal process for regular employee reviews
  • Managed all HR administration ensuring full compliance with company guidelines and local legal requirements
  • Communicated effectively with staff to ensure that business requirements were consistently met
  • Payroll management
  • Developed and implemented HR planning strategies and procedures
  • Oversaw the development and implementation of management, succession and talent planning, mentoring and coaching as required
  • Continued

Office Manager/Assistant

International Film Festival, BIFF
Beirut
02.2015 - 08.2015
  • Led all preparation aspects for the Festival in October
  • Managed the BIFF Office including ticketing and hotel reservations
  • Handled recruitment and all payroll related matters

Senior HR Supporter

Malik's
Beirut
09.2014 - 02.2015
  • Led the external training of all employees (managers, rank to file)
  • Handled insurances, policies, and all recruitment related matters
  • Took charge of “Majallatuna” and all post-employment matters and employee relations
  • Co-creator of “The Boost” (quarterly trainings for the improvement of employees' communication skills)
  • Continued.

HR Officer

International Rescue Committee
Beirut
07.2014 - 10.2014

Research Assistant

Suliman S. Olayan School of Business American University of Beirut
Beirut
07.2013 - 10.2013
  • Launched the FMIS (Faculty Management Information System)
  • Collaborated closely with the Chief Research Officer and IT Manager on the NEO System, an online database containing all information regarding Olayan School of Business full and part time faculty members
  • Collaborated with faculty and assisted in specific research papers and projects
  • Compiled all faculty related information and publications
  • Continued

HR OFFICER

Phoenicia InterContinental Hotel
Beirut
04.2011 - 04.2012
  • Listened to and handled employees' concerns
  • Supervised the issuance of employment certificates for employees
  • Prepared contracts and legal terms
  • Updated and entered employee data on HRIS
  • Opened and closed employee files
  • Handled the process of casuals' attendance and payroll
  • Dealt with team member medical insurance and NSSF matters
  • Managed department requests in a timely and efficient manner
  • Led the Employee of the Year presentation and voting procedure

Education

BS - General Business, Management

Lebanese American University Regents College

Skills

  • Good working knowledge of
  • Microsoft Word, Excel and PowerPoint, Wintime (HRMS), SETS, BambooHR, Smart Recruiter, Jisr System, Success Factor, NEO, FBM (Food and Beverage Material), Visual BasicNet, Work Flow, and Internet tools
  • Saudi Government Portals (Muqeem, Mudad, Qiwa, GOSI, MOFA, COC, Nafath, MOL, MOFA,CCHI)
  • Proven teamwork and leadership skills
  • Exceptional written and oral communication skills
  • The ability to work under pressure and to tight deadlines
  • Working with our company provider to action payroll
  • Working on the manning plan & budget for all departments
  • Business development
  • Transformational leadership
  • Customer service
  • Business analysis
  • Change management

Accomplishments

  • Managing Training and Development (MTD) for the Business: Phoenicia InterContinental
  • Hogan Assessment Certification Hogan Personality Inventory; Hogan Development Survey; and Motives; Values Preferences Inventory
  • Saudi Labour La Riyadh, Saudi Arabia First Aid: Beirut, Lebanon

Languages

Arabic
Native
English
Fluent
French
Intermediate

Timeline

Senior Consultant - KPMG
07.2023 - Current
SENIOR ADVISER - Arabian Enterprise Incubators
06.2022 - Current
RECRUITMENT CONSULTANT - Hill Robinson Estates Limited, DALA W. RISHANI
11.2020 - 05.2022
HUMAN RESOURCES MANAGER - Anantara Al Jabal Al Akhdar Resort
11.2018 - 06.2020
EXECUTIVE ASSISTANT TO THE GENERAL MANAGER - Phoenicia InterContinental & Le Vendôme InterContinental Hotels
04.2017 - 10.2018
ASSISTANT HR MANAGER - Kempinski Summerland Hotel & Resort
01.2016 - 01.2017
Office Manager/Assistant - International Film Festival, BIFF
02.2015 - 08.2015
Senior HR Supporter - Malik's
09.2014 - 02.2015
HR Officer - International Rescue Committee
07.2014 - 10.2014
Research Assistant - Suliman S. Olayan School of Business American University of Beirut
07.2013 - 10.2013
HR OFFICER - Phoenicia InterContinental Hotel
04.2011 - 04.2012
RECRUITMENT CONSULTANT - Hill Robinson Estates Limited
HR Manager -
ASSISTANT HR MANAGER - DALA W. RISHANI
Interim Executive - Kempinski Summerland Hotel & Resort
Lebanese American University Regents College - BS, General Business, Management
DALA W. RISHANI