Dalia Alkhereiji
Operation Manager
Khobar, Saudi Arabia
Summary
Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Operation Manager
Saudi National Bank
Khobar
10.2015 - Current
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Provided advice on different bank products and financial options.
- Balanced teller drawers and ATM cash.
- Evaluated client financial positions and identified most appropriate banking products.
Education
Bachelor Of Business Administration - Business Administration
King Faisal University
08.2012 - 06.2015
Accounting -
Taiba University
Skills
Consumer banking
Loan approvals
Educating clients
Financial advice
Operations management
Business plan interview
Business planning
Documentation skills
Legal standards
Timeline
Operation Manager
Saudi National Bank
10.2015 - Current
Bachelor Of Business Administration - Business Administration
King Faisal University
08.2012 - 06.2015
Accounting -
Taiba University