Damien Nolan
Chief Commercial Officer
Dammam
Summary
Career history of success leading national sales campaigns for multinational organizations. Accomplished, versatile professional with a distinguished track record delivering year-over-year growth on behalf of Fast-Moving Consumer Goods (FMCG) entities. Hands-on, transferable expertise suitable for other industries. Highly adept holding full P&L accountability for multimillion-euro / SAR sales operations. Repeated success conceptualizing and initiating progressive strategic to optimize sales, minimize costs, and drive process improvement. Experience working in Saudi Arabia and Ireland with proven international aptitude. Results-driven collaborator with a commitment to coordinating efforts across executive teams. Experienced Chief Commercial Officer with formidable analytical skills and compelling leadership style. Increased year on year sales of materials through intentional application of SAP BI tools. Represented brand and developed strategic partnerships to enhance business development.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
Work History
Chief Commercial Officer
Global Steel Dust Gulf
Dammam
07.2021 - Current
- Provide executive-level leadership for Recycling Hazardous Waste to Generate Zinc Oxide, Implemented cost analysis tools that aid procurement team to monitor business activities in line with annual budget projections
- Created business plans for 7 countries and incorporated KPI’s for each country
- Ensure raw materials purchases are in line with market values by monitoring and tracking market trends for raw materials
- Developed Supplier relationships so high value feed streams were fed to operations that improved EBITA growth over past two years
- Optimized transport costs by developing efficient supply chain route to Plant
- Liaise with Senior Environmental Government Ministries in GCC and Asian Countries to obtain Hazardous Waste permits
- Synthesized company and competitor performance data to discover untapped markets for Steel Dust Waste and Carbon Energy
- Recruited, mentored and supported high-performing members of sales and marketing teams
- Created long-term plan and budget of $8 million to maximize ROI and continuously improve business development.
General Manager
Nada Dairy Saudi
Al Khobar
07.2016 - 06.2021
- Arabia
- Provide executive-level leadership across high-volume sales of 144 unique SKUs.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Customer Manager
Lites Group
Dublin
04.2015 - 06.2016
- Developed and led performance-driven team of 4 in daily operations
- Planned and managed meetings with 4 large-scale clients
- Fostered and cultivated open and collaborative lines of communication with clients to assess and address their distinct product / service needs
- Continuously focused efforts on meeting or exceeding established KPIs
- Played integral leadership role in slashing wage bill by 17% while simultaneously maintaining 96% on Service Level Agreements (SLAs)
- Strategically negotiated 7% rate increase with company’s largest client in 2015; amounted to €280k increase in revenue for 2015 and 2016
- Propelled corporate revenue from €1.8M to €3.25M by securing 3 new accounts over course of tenure.
- Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
General Manager
Nada Dairy
Al Khobar
03.2014 - 04.2015
- Orchestrate cross-functional efforts of team of 24 in daily sales operations
- Define and implement robust sales strategies and associated KPI metrics to optimize ROI and year-over-year growth
- Conduct through forecasting and market intelligence to steer effective strategy development efforts
- Develop and administer organizational budget
- Manage full life cycle recruitment to identify, source, hire, and train high-caliber sales personnel
- Play integral leadership role in defining and executing go-to-market strategies for new products
- Function as primary point of contact with respect to Pharmacy Channel; Key Accounts; Foodservice Clients; Traditional Trade Accounts; focus efforts on driving year-over-year spend
- Ensure ongoing compliance to all established regulations
- Generated and presented comprehensive sales reports to senior leadership
- Successfully launched new Greek yogurt category in KSA; enabled company to grow total revenues by 24% in 2017, and additional 24M SAR above 2017 for 2018.The Category will reach 81M SAR in 2019 aided by Category Management planning agreements with Key customers
- Nielsen market share Q1 2020 shows 56% market share and growing despite many promotions activities from competitors
- Lead business with annual turnover of 210 million SAR per annum and have taking the business from 168 million SAR per annum in 2016
- Led creation and implementation of weekly tracking tool for Area Sales Team that directly resulted in 27% increase in productivity
- Leveraged sales expertise and negotiation capabilities to secure multiple catering contracts in line with moving social changes in Saudi Arabia
- Revenue generated in 2019 from secured contracts 10.8 million SAR incremental turnover and increased in 2020 to 14.2 million SAR
- Negotiated listing with major food producer for fresh milk; resulting sales amounted to 4.1M SAR annually
- Leveraged NPD range in 2019 to negotiate and create new Sales channel by agreeing JBP with th second largest Pharmacy Group in Saudi Arabia that secured 600 new outlets for Nada to sell Protein and Greek Yogurt drinks to, Sales revenue in 2020 will generate 6.3million SAR
National Sales Manager Retail
Glanbia Consumer Foods
Dublin
01.2010 - 01.2014
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Liaised with marketing and product development departments to maintain brand consistency.
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Managed national sales programs, supervised 40+ sales representatives and evaluated KPIs for promotional opportunities.
Business Manager
Glanbia Consumer Foods
Dublin
01.2009 - 01.2010
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Communicated with customers and vendors positively with particular attention to problem resolution.
Regional Sales Manager
Glanbia Consumer Foods
Dublin
01.2008 - 01.2009
- Finalized sales contracts with high-value customers.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Customer Executive
Glanbia Consumer Foods
Dublin
01.2007 - 01.2008
- Proactively upsold products or services and introduced extended warranty options to customers.
- Tracked results of various promotional campaigns by gathering feedback from customers and recommended areas of improvement.
- Provided basic troubleshooting and product set-up support for customers.
- Identified complications requiring further research and escalated to appropriate department or management.
Sales Development Manager
Glanbia Consumer Foods
01.2001 - 01.2007
- To rapidly advance through several specialized roles in recognition of exceptional capabilities., Oversaw and managed cross-functional sales personnel in daily efforts
- Defined and established aggressive, but attainable KPI metrics to drive individual sales
- Developed and administered budgets in excess of €3.2M annually; continuously sought out, identified, and acted on opportunities to control costs
- Researched and identified new sales and business development opportunities to deliver year-over-year growth
- Cultivated cross-departmental collaboration to optimize logistics, human resources, and financial functions
- Functioned as Operation's Manager for the launch of My Milk Man.ie consumer app; an award-winning initiative that secured 31K new customers just 1 year after launch with additional 15K new customers annually
- Successfully added 126 new routes to distribution network; valued at €4.6M in year-over-year growth
- Proactively opened new depots and routes in Northern Ireland in 2012; Glanbia's official entrance into Northern Ireland market
Education
Diploma - Digital Marketing
National College of Ireland
IFIC Dublin 01.2012 - 12.2014
FETAC - Management
NCI
Dublin Office Suite, Plan to Perform Sales Training, Advanced Driving, Manual Handling, HACCP in Food Safety & Hygiene -
Brian Cowan
Ireland 01.2011 - 02.2014
Skills
National Account Managementundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chief Commercial Officer
Global Steel Dust Gulf
07.2021 - Current
General Manager
Nada Dairy Saudi
07.2016 - 06.2021
Customer Manager
Lites Group
04.2015 - 06.2016
General Manager
Nada Dairy
03.2014 - 04.2015
Diploma - Digital Marketing
National College of Ireland
01.2012 - 12.2014
Office Suite, Plan to Perform Sales Training, Advanced Driving, Manual Handling, HACCP in Food Safety & Hygiene -
Brian Cowan
01.2011 - 02.2014
National Sales Manager Retail
Glanbia Consumer Foods
01.2010 - 01.2014
Business Manager
Glanbia Consumer Foods
01.2009 - 01.2010
Regional Sales Manager
Glanbia Consumer Foods
01.2008 - 01.2009
Customer Executive
Glanbia Consumer Foods
01.2007 - 01.2008
Sales Development Manager
Glanbia Consumer Foods
01.2001 - 01.2007
FETAC - Management
NCI
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