Dana Al-Muqri
Riyadh,Riyadh Region
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Focused Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations.
Overview
3
3
years of post-secondary education
Work history
Customer service representative
Women’s Fitness Club
Ha'il, Ha'il Region
01.2025 - 05.2025
- Enhanced communication channels through regular updates on company policies and promotions.
- Assisted customers in making informed decisions by providing detailed product information.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Provided top-notch support for increased customer satisfaction.
Education
High School Diploma - High School
03
Riyadh 08.2013 - 06.2016
English Language Course
Elaf Higher Training Institute.
Ha'il, Ha'il Region 09.2025 - 12.2025
Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Strong communication skills
Teamwork and problem-solving abilities
Customer service skills
Fast learner and organized
Languages
Arabic
Native
English
Upper intermediate
Affiliations
- Exploration, learning, and photography
Timeline
English Language Course
Elaf Higher Training Institute.
09.2025 - 12.2025
Customer service representative
Women’s Fitness Club
01.2025 - 05.2025
High School Diploma - High School
03
08.2013 - 06.2016