DANA IBRAHIM ALHARBI

RIYADH

Summary

A DYNAMIC AND AMBITIOUS GRADUATE IN BUSUNESS AD MIN ISTRAT ION . DRIVEN BY A STRONG PASSION FOR SUCC ESS AND A DESIRE TO MAKE A LASTING IMPACT . WITH A SOLID ACADEMIC FOUNDATION AND A PROACTIVE APPROACH TO LEARNING . I AM EAGER TO L EVERA GE MY SK ILLS AND KNOWLEDGE TO THRIVE IN A CHALLENGING BUSINESS EN VIRON MENT . SEEKIN G A REWARDING OPPORTUNITY WITHIN A PRESTIGIOUS ORGANIZATION WHERE I CAN CONTRIBUTE MY EXPERT ISE IN TRANSLAT IN G ANALYSIS TO DRIVE INNOVATION AND ACHIEVE EXCEPTIONAL RESULTS. READY TO EMBARK ON A FULFILLING JOURNEY . I AM COMMITTED TO CONTINUOUS GRWTH PROFESSIONAL DEVELOPMENT AND EXC EED IN G EXPECTAT ION S.

Overview

years of post-secondary education

Work history

Customer Service Representative

NAMQ CAFE

10.2023 - 01.2024

I WORKED IN MARKETING DEPARTMENT AS A CUSTOMER SERVICE REPRESENTATIVE, AND MY RESPONSIBILITIES INCLUDED TO MANAGING SOCIAL MEDIA ACCOUNTS TO RESPOND TO CUSTOMERS, HANDLING COMPLAINTS, AND COORDINATING WITH SHIPPING COMPANIES IN CASE OF ANY ISSUES.

Customer Service

SOUM MUNCHAT

09.2023 - 10.2023

I WORK IN A WEBSITE CALLED FRESHCHAT AND OTHER WEBSITE RELATED TO THE COMPANY ITS SELFE I AM AN INTERMEDIARY BETWEEN THE BUYER AND THE SELLER

Education

DIPLOMA - BUSINESS ADMINISTRATION

PRINCESS NOURAH BINT ABDULRAHMAN UNIVERSITY

01.2020 - 01.2022

Skills

MICROSOFT OFFICE
NEGOTIATION
DIGITAL MARKETING
COMMUNICATION SKILLS

FLEXIBILITY
TEAMWORK
CRITICAL THINKING
FAST LEARNING

Languages

Arabic

Fluent

English

Advanced

Certifications

Completed a course in Data Analysis Skills Using Excel, CPD – 11 May 2025

Timeline