Summary
Work history
Education
Skills
Websites
Languages
Certification
Personal Projects
Timeline
Dania Alalshi

Dania Alalshi

Jeddah,Saudi Arabia

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work history

Business development representative

Oracle
Jeddah
04.2022 - Current
  • Increased revenue through upselling and consistent contract renewals.
  • Identified prospect needs and offered appropriate products and services.
  • Demonstrated products to encourage purchases by showcasing features and benefits.
  • Followed-up on prospective business opportunities and new clients to retain and expand client base.
  • Negotiated and closed sales to secure profitable deals and contracts.
  • Nurtured leads through sales pipeline within target timeframes.
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Empathised with customers and translated technical concepts to promote understanding.
  • Met targets for outbound calling to support marketing and awareness campaigns.
  • Generated leads through cold calling, industry networking and social media to reach monthly targets.
  • Delivered initial telephone consultations with warm leads, applying different sales strategies to overcome objections.

IT project manager

Alrayah Retail Company
Jeddah, Saudi Arabia
12.2021 - 03.2022

Key responsibilities:

  • Transfer the suppliers documents and purchase orders from hard copy to digital
  • Mange the data on SAP with the supplier portal
  • Mange the suppliers system
  • Fix all issues in the system with the IT team
  • Track all purchase orders and make sure it all goes right at the submission time
  • Explain the idea of the system to all our suppliers
  • Teach our internal team how to work with the system



IT specialist (training)

The Primary Top
Jeddah, saudi arabia
09.2021 - 11.2021

Key Responsibilities:

  • Established business goals and objectives to provide organisational direction toward growth and prosperity.
  • Build the company profile website

Front-end developer(Training)

Attar Software Engineering
Jeddah
05.2021 - 07.2021

Key Responsibilities:

  • Design and create the front end company documents and system by using java script, Html and CSS with angular framework
  • Teach our internal team how to use the angular framework.
  • Created custom websites by harnessing HTML, CSS and JavaScript skills.
  • Performed detailed code reviews to improve code quality.

Internship trainer

Saudi Arabia Airlines
Jeddah
09.2020 - 11.2020

Key Responsibilities:

  • Create UX and UI design for their medical booking system
  • Key responsibilities:
  • Certificates
  • Oracle Cloud Infrastructure (OCI) (2022)
  • Build your web app (2020)
  • Intro to Natural language Processing (2020)
  • Ayamn Program workshop

Education

Bachelor of computer science - Information Technology

University of Jeddah, Jeddah, Mecca Region
09/2016 - 03/2021

Skills

    Hard Skills:

  • Managing projects
  • Expert java script, react native programing languages
  • Data analysis
  • Project planning and development
  • Budgeting
  • Testing and Conversion Plans
  • Disaster Recovery Methodologies
  • Welling to work with numbers
  • Business valuation
  • UX/UI design
  • Backend analysis structure
  • MS Office
  • Managing social media
  • Graphical tools
  • Sales and marketing
  • Sales closing techniques
  • Product and service knowledge
  • Sales Cloud proficiency
  • CRM Software proficiency
  • Technical project management
  • Product roadmap planning
  • Global and strategic sourcing
  • ERP Software



    • Soft Skills:

  • Observation
  • Decision making
  • Communication
  • Multi-tasking
  • Customer Relationship
  • Public speaking
  • Cross-functional team leadership
  • Advanced problem solving




Languages

Arabic
Native
English
Native

Certification

Oracle Cloud Infrastructure-2022

  • Full description about Oracle Tech products.
  • learn about the different kinds of oracle databases.
  • learn about Iaas products(Compute, Network, Security,,etc).
  • learn about Pass products(AI, BI,,etc).


Build your Web App- 2020

  • how to build your web app by using react native


Intro to Natural language processing- 2020

  • Learn how to fix the debugs on the websites by using java script


Teach Programing- 2019

  • Teach the students younger than me the introduction of java programing Language.


Ayamn Program workshop -2018

  • It's a workshop to get new technologies ideas that can help our country, my team idea was to create a navigation bracelet that connect with phone App for alhaj it helps the people to reach to each other by checking the app of the bracelet that show where is my friend or children,,etc.
  • People can add each other on the app by using the barcode under each bracelet.


CISCO Academy- 2018

  • Introduction of networking and Security CISCO products
  • Use cases of how to work with some security & networking problems.


Saudi Aramco- 2018

  • Volunteer for an event at the back stage



Personal Projects

Med-Verse System

  • Full programed and managed
  • Web medical system the system divides to 3 sections (Inventory, Academic, Consultant).
  • The Inventory System help the clinics and students to mange their stock and get their medical products needs
  • The Academic System helps the people to book any medical events occur around the world
  • The Consultant System help the people who need any medical consultant session so he can book it from our platform


Sadaty App

  • Full programed and managed app
  • It's on IOS and Android store.
  • The idea of the app is to book anything related to wedding like all the needs before and after the wedding (book halls, book cars, book restaurants, book hotels,,etc)


UJ Interactive Map

  • Programed a full application by using ionic including google platform.


Im Here

  • Technical solution that help pilgrims and visitors (navigation Bracelet connected with mobile app)


The 7 Consultants 

  • Booking website for Consultants



Timeline

Business development representative - Oracle
04.2022 - Current
IT project manager - Alrayah Retail Company
12.2021 - 03.2022
IT specialist (training) - The Primary Top
09.2021 - 11.2021
Front-end developer(Training) - Attar Software Engineering
05.2021 - 07.2021
Internship trainer - Saudi Arabia Airlines
09.2020 - 11.2020
University of Jeddah - Bachelor of computer science, Information Technology
09/2016 - 03/2021

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Dania Alalshi