Dania Alkhlifah
Madinah,Saudi Arabia
Summary
HR Operations Specialist with 7 years of experience in managing employee relations and streamlining HR processes for companies like Zain KSA and College of Excellence. Successfully developed Regional Dashboard data that increased operational efficiency by 15%. Led recruitment efforts for over 200 regional vacancies while achieving two MoU agreements to enhance organizational partnerships. Promoted two times within three years, demonstrating a commitment to organizational growth and employee engagement initiatives.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
HR Operations Specialist - Northern Region
Zain KSA
Madinah, Saudi Arabia
01.2022 - 03.2026
- Achieved 99% compliance rate by managing HR operations, streamlining processes, ensuring labor law adherence, and liaising with government agencies.
- Reduced time-to-fill by 15% by spearheading regional recruitment efforts, managing end-to-end recruitment, and improving candidate quality through targeted sourcing.
- Reduced workplace incidents by 20% by maintaining health and safety standards, implementing protocols, and conducting regular inspections.
- Resolved over 80 employee relations cases by mediating disputes, conducting thorough investigations, and ensuring fair application of company policies.
- Increased employee participation in training programs by facilitating performance management, setting objectives, creating development plans, and delivering workshops.
- Increased employee engagement event participation by 95% by managing activities, designing special offers, and fostering a positive work environment.
HR Specialist
College of Excellence CoE
Madinah, Saudi Arabia
01.2021 - 01.2022
- Streamlined HR processes, consolidating attendance, leave, and employee relations into a unified system.
- Enhanced data management by organizing employee data matrices and org charts, improving data accuracy by 85%.
- Coordinated 13 successful government visits, ensuring compliance with local regulations and zero non-compliance findings.
HR Consultant
Oxford Partnership Colleges CoE
Madinah , Saudi Arabia
01.2018 - 01.2021
- Managed Qiwa, Mudad, and Muqeem platforms, ensuring data accuracy and compliance with Saudi labor regulations.
- Streamlined iqama transfer and visa application processes, reducing processing time through effective documentation management.
- Ensured compliance with local labor laws, implementing policies that reduction in compliance violations.
- Administered onboarding/offboarding for +200 employees, preparing contracts and managing records.
HR Operations Officer
Oxford Partnership Colleges CoE
Madinah, Saudi Arabia
01.2018 - 01.2021
- Managed employee data and documentation across HRIS.
- Processed payroll amendments and tracked attendance, managing payroll for 560 employees and administering bonus payouts via automated systems.
- Coordinated training programs, training 70+ new staff and supporting new staff inductions to enhance employee skills and knowledge.
- Facilitated visa and iqama processes, processing 25 visa applications, including business visa extensions and exit/re-entry permits.
- Coordinated mobilization and demobilization activities, managing 240 mobilizations annually, streamlining logistics for employee onboarding and offboarding.
- Navigated government systems, maintaining compliance rate with GOSI, MOL, MOQeem, COC, and MOFA regulations, and facilitating audits.
HR Assistant
Oxford Partnership Colleges CoE
Madinah, Saudi Arabia
01.2018 - 01.2021
- Managed employee medical insurance, resolving claims monthly and ensuring compliance with company policies.
- Prepared employment documents, producing error-free offer letters and contracts monthly while ensuring legal compliance.
- Promoted diversity and inclusion by organizing initiatives and supporting diverse hiring practices.
Education
Diploma - Business Management
College of Excellence - TVTC
01.2015 - 01.2018
Leadership & Management Level 3 -
ICS Learn
United Kingdom 01.2020 - 01.2021
Skills
- Data Analysis: HR Metrics, Reporting, Data Visualization, Dashboard Creation, Trend Analysis, Statistical Analysis, Predictive Analytics
- HR Compliance: Qiwa, Mudad, Muqeem, GOSI, WPS, Iqama Transfer Processes, Visa Applications, Saudi Labor Law
- HR Operations: HRBP Operations, Government Relations, Health and Safety, Policy Development, Process Improvement, HR Reporting, Workflow Automation
- Talent Management: Performance Management, Employee Engagement, Succession Planning, Talent Development, Career Pathing, Skills Gap Analysis, Leadership Development
Websites
Certification
- Cambridge Preliminary English Test B1 Level
- CIT Certificate - Microsoft Office Microsoft Excell, Powerpoint, Words
- Data Analyzing with Microsoft Power BI 2024 - 2025
- On Job Training National Guard Hospital- 200 Hours
LANGUAGES
Arabic: Native
Native
English: Advance
Proficient (C2)
Timeline
HR Operations Specialist - Northern Region
Zain KSA
01.2022 - 03.2026
HR Specialist
College of Excellence CoE
01.2021 - 01.2022
Leadership & Management Level 3 -
ICS Learn
01.2020 - 01.2021
HR Consultant
Oxford Partnership Colleges CoE
01.2018 - 01.2021
HR Operations Officer
Oxford Partnership Colleges CoE
01.2018 - 01.2021
HR Assistant
Oxford Partnership Colleges CoE
01.2018 - 01.2021
Diploma - Business Management
College of Excellence - TVTC
01.2015 - 01.2018