DAREEN OTMAN SALEH
Riyadh,Saudi Arabia
Summary
A certified Project Management Professional with expertise in process automation using Power Apps, Power Automate, SharePoint, and MS Lists. Skilled in data analytics and visualisation through Power BI, complemented by strong capabilities in process mapping and standardisation. Demonstrates exceptional communication and stakeholder management skills, driving continuous process improvement across projects. Committed to leveraging these competencies to enhance organisational efficiency and deliver impactful results.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Data and Process Mapping Manager
NEOM
Trojena
01.2023 - 11.2025
- Lead data and process mapping initiatives to standardize and optimize cross-functional workflows.
- Build automation solutions using Microsoft Power Platform (Power Apps, Power Automate, SharePoint, MS Lists).
- Design and maintain Power BI dashboards and reports for leadership visibility and KPI tracking.
- Drive data quality improvements and documentation, enabling reliable reporting and decision-making.
- Support technical evaluations and procurement activities; help teams track sourcing, vendor selection, and approvals.
MIS Manager – Procurement & Contract Department
TCS – Real Estate Development Fund
Riyadh
04.2021 - 01.2023
- Led the development and implementation of the Procurement and Contract Management System (Phase 1).
- Built comprehensive departmental reports and dashboards for real-time visibility of performance indicators.
- Partnered with leadership to align procurement data strategy with organizational goals.
Project Delivery Manager
TCS – General Electric
Riyadh
01.2016 - 01.2021
- Managed three departments (Customer Service, Audit, and Accounting) with 34 team members in Saudi Arabia and India.
- Maintained 100% SLA compliance during full remote operations amid the COVID-19 pandemic.
- Recognized with Service & Commitment Awards (2019, 2021) and Beyond Performance Award (2021).
- Reduced attrition rates through improved engagement and internal communication.
Supervisor – Owner Services
NasJet
Riyadh
01.2010 - 01.2016
- Designed training manuals and standard procedures for new joiners.
- Coordinated VIP owner support and managed emergency service requests.
- Enhanced service delivery by proactively resolving operational issues.
Executive Assistant to VP – IT
Atheeb Telecom Co.
Riyadh
01.2008 - 01.2010
- Managed reporting, scheduling, and communication for the IT Vice President.
- Streamlined document control and internal process efficiency.
Sales Representative
Yellow Pages Co.
Riyadh
01.2004 - 01.2006
- Exceeded sales targets through client relationship management and lead generation.
- Developed sales action plans and conducted targeted marketing campaigns.
Education
Bachelor's Degree - Information Technology
Arab Open University
Riyadh, Saudi Arabia – United Kingdom 01.2003 - 01.2007
Skills
- Project Management (PMP Certified)
- Process Automation (Power Apps, Power Automate, SharePoint, MS Lists)
- Data Analytics & Visualization (Power BI)
- Process Mapping & Standardization
- Communication & Stakeholder Management
- Continuous Process Improvement
Certification
- Project Management Professional (PMP) – PMI | May 2022 | ID: 3248633
- Certified KPI Professional (CKPIP) – The KPI Institute | Dec 2021 | ID: 03124385-2183-CKPIP2
Languages
Arabic – Native
English – Fluent
Interests
Sports, Yoga, Outdoor Activities
Timeline
Data and Process Mapping Manager
NEOM
01.2023 - 11.2025
MIS Manager – Procurement & Contract Department
TCS – Real Estate Development Fund
04.2021 - 01.2023
Project Delivery Manager
TCS – General Electric
01.2016 - 01.2021
Supervisor – Owner Services
NasJet
01.2010 - 01.2016
Executive Assistant to VP – IT
Atheeb Telecom Co.
01.2008 - 01.2010
Sales Representative
Yellow Pages Co.
01.2004 - 01.2006
Bachelor's Degree - Information Technology
Arab Open University
01.2003 - 01.2007