David Bull
Highbury
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Sunrise Patient Administration system as well as Microsoft Office suite.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Emergency Department Clerk
Northern Adelaide Local Health Network
06.2009 - Current
- Processed returned mail and updated new addresses as provided.
- Provided crucial support during high-volume periods, ensuring timely attention for all patients in need of emergency care.
- Utilized multiple PC applications throughout day.
- Streamlined administrative tasks for optimal efficiency, allowing healthcare providers to focus on patient care.
- Contributed to a safe environment by monitoring visitor access and maintaining strict confidentiality of patient information.
- Improved patient experience by addressing inquiries and concerns with compassion and professionalism.
- Displayed strong problem-solving skills by addressing unexpected issues related to patient care or administrative tasks, ensuring minimal disruptions to the overall functioning of the emergency department.
- Assisted with the implementation of new electronic health record systems, leading to increased accuracy in documentation and billing processes.
Executive Assistant to the Director of the ED
Healthscope
11.2007 - 05.2009
- Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
- Collaborated with other executive assistants within the organization to share best practices and streamline processes across departments.
- Maintained strict confidentiality while handling sensitive information, safeguarding company data and privacy concerns.
- Provided support during board meetings by preparing agendas, taking minutes, and distributing follow-up materials to attendees.
- Enhanced director''s productivity by managing calendars, scheduling appointments, and organizing meeting materials.
- Served as gatekeeper for incoming communications, prioritizing messages and ensuring prompt responses from the director.
- Assisted in onboarding new team members by providing training materials and support, ensuring a smooth integration into the department.
- Liaised with internal and external stakeholders, fostering strong relationships between the director and key contacts.
- Prepared comprehensive reports on departmental metrics, enabling informed decision-making by the director.
- Maintained an organized and up-to-date database of contacts, ensuring easy access to critical information for the director.
- Updated spreadsheets and databases to track, analyze, and report on performance and health data.
- Screened calls and emails and responded accordingly to support executive correspondence.
Casual Ward Clerk
Healthscope
06.2006 - 10.2007
- Organized paperwork for doctors, nurses, and patients.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Organized paperwork such as charts and reports for office and patient needs.
- Documented latest information in computer system and printed paperwork.
- Stored and retrieved permanent records on daily basis.
- Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
Education
High School Diploma -
Our Lady of The Sacred Heart College
Alice Springs, NTSkills
- Patient confidentiality
- Office Administration
- Scheduling appointments
- Patient Registration
- Relationship Building
- Computer Proficiency
- Data Entry
- Task Prioritization
Certification
- Certificate in Medical Terminology, University of QLD, completed externally.
Timeline
Emergency Department Clerk
Northern Adelaide Local Health Network
06.2009 - Current
Executive Assistant to the Director of the ED
Healthscope
11.2007 - 05.2009
Casual Ward Clerk
Healthscope
06.2006 - 10.2007
High School Diploma -
Our Lady of The Sacred Heart College
- Certificate in Medical Terminology, University of QLD, completed externally.
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