DAVID NKUSI
Red Sea, Ummahat island
Summary
I am an experienced professional with expertise in food and beverage service, mixology, and coffee preparation. Skilled in inventory management, ensuring efficient Bar operations. Possesses extensive knowledge of wine & spirits, enhancing customer experience and satisfaction, Critical thinking and problem solving, Committed to maintaining high standards of food and Beverage safety to uphold quality and compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
A Ritz-Carlton Reserve Nujuma
11.2024 - Current
- Develop loyal clientele by consistently delivering outstanding service and emotionally engaging conversation.
- Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educate customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Streamline bar operations by maintaining a clean and organize work area, ensuring efficient service.
- Enhance establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Bartender
Accor Hotel Group-Rixos Premium Qetaifan Island North
09.2023 - 10.2024
- Pre-opening: assist in setting up bar stations, organizing bar equipment, and arranging stock
- Develop opening procedures by establishing bar protocols, and stock ordering schedules, and create bar setup guides for smooth daily operations
- Maintain cleanliness and hygiene standards by ensuring bar surfaces, tools, glassware, and storage areas meet health and safety guidelines
- Prepare, recommend, and serve beverages, craft cocktails, pour wines and serve beers according to customer services and recipes
- Provide excellent customer service by engaging with patrons, answering questions, and creating a welcoming atmosphere while enduring timely and professional service
- Use Micros POS for accurate billing, process various payment methods, and manage tabs efficiently
- Manage bar inventory by tracking and restocking spirits, wines, mixers, and garnishes, conducting regular inventory counts, and ensuring proper stock levels
Bar supervisor
Radisson Blu Hotel
04.2022 - 05.2023
- Contributed to pre-opening activities by assisting the beverage manager in creating recipes, recruiting, interviewing, and training new staff, and setting up the bars
- Handled guest’s inquiries and complaints, and resolved guest’s issues efficiently, ensuring high satisfaction
- Supervised opening and closing procedures, and managed the setup and shutdown of the bar, ensuring all equipment and stock were properly handled
- Conducted Bar pieces of training, new recipe creations, and seasonal menu
- Inventory management and maintain beverage costs
- Ensured compliance with health and safety standards by implementing and maintaining hygiene practices, ensuring compliance with local health regulations and safety protocols
Bartender
Radisson Blu Hotel
03.2019 - 04.2022
- Opening procedures by establishing bar protocols, and stock ordering schedules, and creating bar setup guides for smooth daily operations
- Maintain cleanliness and hygiene standards by ensuring bar surfaces, tools, glassware, and storage areas meet health and safety guidelines
- Prepare, recommend, and serve beverages, craft cocktails, pour wines and serve beers according to customer services and recipes
- Provide excellent customer service by engaging with patrons, answering questions, and creating a welcoming atmosphere while enduring timely and professional service
- Use Micros POS for accurate billing, process various payment methods, and manage tabs efficiently
- Manage bar inventory by tracking and restocking spirits, wines, mixers, and garnishes, conducting regular inventory counts, and ensuring proper stock levels
Education
Associate of Applied Science - Business Administration (On Going)
University of The People
US, California 12.2026
Course - Hospitality Management
Cornell University
Ithaca, New York, United States12.2020
High School Diploma - Tourism
St. Phillip
Kigali,Rwanda02.2018
Skills
- Food and Beverage Service
- Mixology
- Wine, Spirits & Cigar knowledge
- Coffee
- Food Safety
- Inventory management
- Micros POS
- Material Control
- Microsoft 365
- Google workspace
- Communication & leadership
- Critical thinking & problem solving
Certification
Professional bartenders, course by fling bar services
Wine tasting: Sensory Techniques for Wine Analysis, Course by UC Davis
Cigars, course by Udemy.
Introduction to food & beverage, Course by Vatel Hotel & Tourism Business School.
HACCAP basic food safety, Course by ABC Consultants.
English Proficiency C2, Course by EF (Education First)
Personal Information
Nationality: Rwandese
Age: 27
Languages
Kinyarwanda
Native language
English
Proficient
C2
French
Intermediate
B1
Swahili
Advanced
C1
Timeline
Bartender
A Ritz-Carlton Reserve Nujuma
11.2024 - Current
Bartender
Accor Hotel Group-Rixos Premium Qetaifan Island North
09.2023 - 10.2024
Bar supervisor
Radisson Blu Hotel
04.2022 - 05.2023
Bartender
Radisson Blu Hotel
03.2019 - 04.2022
Professional bartenders, course by fling bar services
Wine tasting: Sensory Techniques for Wine Analysis, Course by UC Davis
Cigars, course by Udemy.
Introduction to food & beverage, Course by Vatel Hotel & Tourism Business School.
HACCAP basic food safety, Course by ABC Consultants.
English Proficiency C2, Course by EF (Education First)
Associate of Applied Science - Business Administration (On Going)
University of The People
Course - Hospitality Management
Cornell University
High School Diploma - Tourism
St. Phillip
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