Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

David Ryan

Adelaide/Woodcroft

Summary

Dynamic Operations Manager with a proven track record at PPH Electrical, excelling in quality assurance and customer service. Expert in inventory management and process improvement, I drive efficiency and enhance customer experiences. Adept at problem-solving and team leadership, I consistently deliver results that boost profitability and operational success.

Overview

10
10
years of professional experience

Work History

Operations Manager

PPH Electrical
WILLUNGA
02.2022 - 04.2025
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Addressed customer concerns with suitable solutions.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Internal Sales Representative

Simmonds Heating & Cooling
Edwardstown
02.2020 - 02.2022
  • Heavily involved in the sales out of the REPS Scheme run in the Adelaide, rural areas.
  • Management of stock and warehouse for all REPS bases sales ( approx 75 - 100 Split Air Conditioners each month ).
  • Fortnightly meetings with Mark, the owner, regarding the performance and management of the REPS scheme.
  • Site visits to customers to help condition, and recommend the correct size unit.

Branch Manager /Senior Business Development Manager

Rexel Australia
LONSDALE
01.2015 - 02.2020
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Identified opportunities for process improvement initiatives within the branch.
  • Monitored financial performance of the branch on a monthly basis.
  • Coordinated promotional campaigns for new products or services in order to boost sales revenue.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Managed and inspired team members to perform to full potential, driving branch profitability.

Education

High School Diploma -

Reynella East High School
SA
12-1993

Skills

  • Quality assurance
  • Inventory management
  • Logistics coordination
  • Process improvement
  • Customer service
  • Data analysis
  • Team leadership
  • Sales strategy
  • Time management
  • Problem solving

Affiliations

  • Play competitive 8-ball for 2 separate clubs.
  • I love playing golf with my mates
  • Love spending time with family and friends on the weekends
  • Spend time on weekends watching my favorite sports (NBA/AFL)

Accomplishments

  • Won 2 national titles in 2025 for 8-ball, hosted in Rockhampton

References

References available upon request.

Timeline

Operations Manager

PPH Electrical
02.2022 - 04.2025

Internal Sales Representative

Simmonds Heating & Cooling
02.2020 - 02.2022

Branch Manager /Senior Business Development Manager

Rexel Australia
01.2015 - 02.2020

High School Diploma -

Reynella East High School

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David Ryan