Dayal Moni
Riyadh,Saudi Arabia
Summary
Reliable and customer-focused Delivery Courier with over 4 years of experience in logistics and last-mile delivery operations in Saudi Arabia. Proven ability to ensure safe, secure, and timely delivery of parcels while maintaining excellent customer service standards. Experienced in handling high-value shipments, Cash on Delivery (COD), route optimization, and mobile delivery applications. Seeking to contribute to Apply commitment to precision, professionalism, and customer satisfaction. Punctual and efficient Delivery Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Energetic Delivery Driver focused on maintaining accurate delivery records, recording tracking information and completing driver log and vehicle performance forms. Dedicated to safety and efficiency with extensive knowledge of vehicle maintenance.
Overview
4
4
years of professional experience
2015
2015
years of post-secondary education
Work history
Delivery driver
J&T Express Logistics service company
Riyadh, Saudi Arabia
01.2022 - Current
- Communicated effectively with dispatch team to ensure timely deliveries.
- Handled fragile items carefully, resulting in zero damage complaints.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Improved client satisfaction by delivering packages promptly and accurately.
- Coordinated delivery schedules for optimum time management.
- Safely loaded and unloaded packages with zero material damage.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Carried out day-to-day duties accurately and efficiently.
- Oversaw daily operations to achieve high productivity levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Applied positive customer service approach to increase satisfaction levels.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
Education
Higher Secondary School Certificates (HSC) - Accounting
Brahmanbaria government College
Dhaka, Bangladesh 2016 - 2017
Secondary School Certificate (SSC) - Accounting
Barial Hossainiya High School
Dhaka, Bangladesh 01/2014 - 01.2015
Skills
* Secure parcel & device delivery
* Route planning & time management
* Customer service excellence
* Cash handling (COD)
* Delivery tracking systems
* Attention to detail
* Responsibility & Teamwork
* Local routes understanding
* Delivery accuracy
* Safety procedures understanding
* Order verification expertise
* Knowledge of traffic regulations
Languages
Bangla,
Native
English
Fluent
Hindi
Fluent
Arabic
Fluent
References
References available upon request.
Timeline
Delivery driver
J&T Express Logistics service company
01.2022 - Current
Higher Secondary School Certificates (HSC) - Accounting
Brahmanbaria government College
2016 - 2017
Secondary School Certificate (SSC) - Accounting
Barial Hossainiya High School
01/2014 - 01.2015