Daya Ram Rai

• Ensured consistent adherence to company policies regarding cash handling procedures and employee conduct guidelines.
• Streamlined beverage preparation, resulting in reduced wait times for customers.
• Trained new baristas on coffee brewing techniques, equipment use, and customer service skills.
• Optimized workflow processes through effective communication between front-of-house staff and kitchen personnel.
• Implemented quality control measures for consistently high-quality beverages served every time.
• Displayed strong leadership qualities by effectively managing team schedules, resolving conflicts among colleagues when necessary.
• Maintained cleanliness of the work area and equipment to ensure compliance with health code regulations.
• Resolved customer complaints professionally while maintaining a positive attitude, ensuring repeat business.
• Collaborated closely with team members to boost productivity during peak hours.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Sanitized equipment and wiped down counters and tables to prevent spread of germs.
• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
• Promoted additional items with beverages, increasing store sales.
• Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

• Maintained a clean and organized workspace for optimal productivity and safety.
• preparing and serving hot hot cold drinks such as coffee,tea,artisan and spacility beverages.
• Describe menu items and suggesting products to customers.
• Cleaning service and seating areas.
• Cleaning and sanitizing work areas,utensils and equipments.
• Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
• Learned special recipe items and seasonal offerings to best meet customer needs.

Promoted additional items with beverages, increasing store sales.

• Greet guests, make them feel welcome, and communicate with using clear and enthusiastic language.
• Drink preparation mix, garnish,and serve non-alcoholic drinks, including traditional drinks and classy cocktails.
• maintain and clean the bar area and equipments, including glassware.
• verifying age requirements.
• Enforcing company policies and state lows regarding alcohol consumption.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
• Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
• Used cash registers and credit card machines to cash out customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.