Telecommunications professional with nearly 15 years of extensive experience in the installation, maintenance, and design of advanced telecommunications systems for broadband, FTTx, and cellular transmissions. Exceptional proficiency in deploying and maintaining related equipment and tools ensures seamless, high-quality connections that meet industry standards. Expertise in troubleshooting complex issues with a meticulous approach leads to the consistent delivery of optimal solutions. A steadfast commitment to quality and reliability drives success in all telecommunications projects.
Overview
15
15
years of professional experience
Work History
Senior Telecommunication Engineer
China Saudi Communications Service Ltd Co.
09.2014 - Current
Company Overview: CCS is a Multinational Company having different Projects in KSA under Telecom Sector. In Which Dawiyat, MOBILY & SNFN Projects are Top of the List.
Saudi National Fiber Network (SNFN) is the Backbone of Saudi Communication infrastructure, which covers more than 35 Main Cities of KSA. Maintain & Troubleshoot SNFN Links (DWDM, Photonic, LD, NSR).
Maintain & Troubleshooting of 77 Core Rings {Huawei, Alcatel (Nokia), Zain, Seamless, SNFN} in 1700KM Area of nearby Medina.
Operation of NMS U2000 (Unified Network Management System) & ZMS (Zhone Management System) for Monitoring Alarms, PON Port Status, ONU Status, Down-time/Up-time Query, CPE Visibility, Extract Customers Details in Excel.
BMC REMEDY Cloud Handling for Applying Fast-Track & Corrective Action MDTs, Applying TCN for GSM/POP PMRs, Hand Over New Sites & Documents through Server Channel.
Escalation Troubleshooting of Metro/Long-Haul network from POP/DC to GSM /Repeater Sites.
Site Survey For Technical Inspections / Closely Monitor & Supervision Civil Activities Excavation, Trenching, Duct Bank laying, Rope Shooting, Cable Pulling, HH/MH Placement.
New HO Site/Ring Technical Design Docs Verification, Implementation of New Ring in urgent circumstances, Open Rings Convert into Close via bypassing Dismantled / Demolished Sites.
Operation of Huawei OWS Portal (Operational Web Services) to Assign Work Orders to Field Team, Approval of PMR, PAT Handover, Cable Cut Claims follow-up.
Lead team in comprehensive problem analysis for existing systems. Provide Technical Support to the Field Team during Rectification to save SLA & Maintain KPI.
FO Support to fulfill client Requirements, resolve their service Impact issues by finding immediate solutions, and decrease escalations to the executive/Back office.
CCS is a Multinational Company having different Projects in KSA under Telecom Sector. In Which Dawiyat, MOBILY & SNFN Projects are Top of the List.
Directed multiple site installations, overseeing logistics and resource allocation for optimal project completion timelines.
Developed comprehensive training materials, equipping junior engineers with the necessary skills for success.
Managed large-scale deployments of telecommunications equipment, ensuring minimal disruption to business operations.
Transmission Engineer
Nayatel Pvt. Ltd
07.2010 - 09.2014
Company Overview: Nayatel working on the Fiber to the Home (FTTH) Project in Pakistan
Prepare Site Survey for CPEs location & budget estimate for installation, including in-depth details of Customer Requirements.
FTTH Complete Installation with Triple Services (Voice, Data, Video) & Ensure Customers are fully Satisfied from initial Setup to Operational Services.
Wall Mount ODF/ Joint/ FDT Optical Splitter Termination in Distribution Network.
CCTV Camera / DVR Setup Configuration with Data Service.
Maintenance and Troubleshooting of OSP and ISP related issues.
Customer Relationship Management (CMR) handling for related Queries.
Link Loss & End to End Continuity Test with the help of Source, Optical Power Meter & OTDR.
Provide Technical Support & Lead Field Team in working on large-scale.
Nayatel working on the Fiber to the Home (FTTH) Project in Pakistan
Education
Bachelor of Technology Honors -
Preston University
Islamabad, H-8
11.2014
Bachelor of Technology - undefined
Preston University
Islamabad, H-8
10.2012
Diploma of Associate Engineer - undefined
Swedish Institute of Technology
Rawalpindi, Satellite Town
07.2010
Secondary School Certificate - undefined
F.G Boys Model School
Islamabad, G-8/4
07.2007
Skills
Fiber optics expertise
PON network implementation
FTTH network deployment
Optical fiber fusion splicing
Expertise in mechanical splicing
Proficient in fiber termination
PON parameter analysis
Establishing fiber link connections
Proficient in OSP/ISP testing
Conducting technical surveys
CPE
FOC cable splicing
Laying
Expertise in jointing techniques
Quality assurance testing
Arranging Indoor/Outdoor
ONT
ODF
BPR
Optical splitter implementation
Patch Cords
Site Surveying
Trenches
Site excavation
Telecommunication cable deployment
Backfilling
Reinstatement of Trenches
Hand hole installation
Duct bank assembly skills
Site Inspector
Rout Surveying
CPE Network
Troubleshooting Ethernet connections
Configuration of CPE
CCTV Configuration
DVR Configuration
Static DHCP configuration
DHCP configuration expertise
Experienced with Microsoft OS environments
Proficient in Microsoft Office Suite
Management reporting
Email communication coordination
Developing professional presentations
Technical documentation
Departmental communication facilitation
Team collaboration
Presentation skills
Customer interaction
Fusion Splicer Machine
PON Power Meter
Source Meter
Optical Fiber Identifier
OTDRs
VFL
Joint Enclosures
Telecommunications field installations
Network deployment planning
Analysis and problem solving
Telecommunications field service
Network traces
High-speed internet installation
Quality assurance testing
Change management
Networks
Fluent in English
Telecommunications repair
Troubleshooting
Project leadership
Telecommunications equipment
Hardware installation and configuration
Telecom systems integration
Transmission planning
Data center operations
Fiber optic technology
Network troubleshooting
Training and mentoring
Accomplishments
Received the Performer of the Year Award 2013 from Nayatel Pvt Ltd.
Received the Performer of the Year Award 2017 from China Saudi Communications Service Ltd.
Received the Performer of the Year Award 2018 from Mobily (Etihad Etisalat).
Received the Shining Star Award (02 Times) from Nayatel Pvt Ltd.
Received the Excellence Awards (02 Times) from Nayatel Pvt Ltd.
Received the Best Customer Services Award (17 Times) from Nayatel Pvt Ltd.
Received the Star Trainee Award from Nayatel Pvt Ltd.
Received the Lesson Learnt Appreciation from Nayatel Pvt Ltd.
Certification
Certificate of Computer Science & English language, Islamic International Commerce College - Aug-2006
Human Resources Operations Specialist at China Saudi communications service LTD CoHuman Resources Operations Specialist at China Saudi communications service LTD Co
cable joint and Termination Technician at China Saudi communication with SECcable joint and Termination Technician at China Saudi communication with SEC