Deanne Mallia

Daily operations of a hair salon

Deliver Expert-level skills in all aspects of hairdressing with the strategic oversight of a manager

Managing staff and trainings

Ensuring exceptional customer service and satisfaction

Driving retail product sales

Maintaining stock inventory

Oversee appointment scheduling

Participate in the recruitment, interviewing of new staff

Performance Management

Goal setting and KPI evaluation

• Delivered exceptional haircuts and styling services to diverse clientele, enhancing customer satisfaction.
• Advised clients on hair care products and techniques, improving their overall hair health.
• Trained junior stylists in advanced cutting techniques and customer service best practices.
• Streamlined salon operations by implementing efficient scheduling processes for appointments.
• Stock control and Ordering

• Business Management, decision maker and strategist responsible for the growth and profit of the Salon
• Developed operational strategies to enhance customer satisfaction and retention.
• Managed inventory systems, ensuring optimal stock levels and timely product orders.
• Led staff training programs, improving service quality and team performance.
• Oversaw daily salon operations, maintaining a high standard of cleanliness and organization.

• Delivered exceptional customer service by providing personalized hair consultations and tailored styling recommendations.
• Executed advanced haircutting techniques, ensuring precision and client satisfaction with diverse styles.
• Maintained a clean and organized workspace, adhering to health and safety regulations for salon operations.
• Developed strong client relationships through effective communication, resulting in increased repeat business and referrals.