Debora Roberts
Burton
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with computer skills and excellent telephone etiquette. Committed to contributing to company growth. Successfully streamlined appointment scheduling and enhanced document organization, ensuring efficient office operations. Recognized for maintaining confidentiality and delivering exceptional support, contributing to a professional and welcoming environment for clients and staff alike.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments. Positive nature with excellent people skills.
Overview
1
1
year of professional experience
Work History
Receptionist
Websters Lawyers
Adelaide
03.2025 - 05.2026
- Managed all incoming mail distribution, courier services, and photocopying documents as requested.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Monitored office supplies inventory and placed orders when necessary.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed company database and ensured the accuracy of contact information.
- Answered and directed incoming calls using multi-line telephone system.
- Performed clerical duties such as filing, photocopying, transcribing and typing dictations.
- Processed payments and updated accounts.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Greeted customers, answered general questions and directed to appropriate locations.
- Transmitted information or documents to customers through email.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Utilized office equipment such as printers and copiers.
Education
High School Diploma -
Paralowie High School
Paralowie 11-1999
Skills
- Calendar management
- Data entry
- Document organization
- Customer service
- Office administration
Languages
Portuguese
First Language
Spanish
Advanced (C1)
C1
Timeline
Receptionist
Websters Lawyers
03.2025 - 05.2026
High School Diploma -
Paralowie High School