Deem Alshammari
Riyadh,Riyadh Region
Summary
Resourceful leader remaining calm under pressure and promoting superior time management and conflict resolution skills.
Overview
5
5
years of professional experience
Work history
Store manager
Imtiaz Al Arabia Co
Riyadh, Riyadh Region
02.2022 - Current
- Understood what drives overall business success and prioritised and delivered quality results.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Completed opening and closing procedures each day.
- Set SMART goals for store team, developing staff abilities and increasing sales performance.
- Challenged and inspired team members to achieve business results.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Provided excellent customer care through prompt complaint resolution and quality of service.
- Acted as liaison between staff and management to improve store performance.
Sales assistant
Kamal Osman Jamjoom LLC
Riyadh, Riyadh Region
06.2019 - 02.2022
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Maintained knowledge of products and features to provide recommendations to customers.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
Education
Diploma - Marketing
Skills
- Employee training
- Outstanding communication skills
- Retail inventory management
- Store management
- Loss prevention
- Just In Time stock control
Languages
English
Advanced
Timeline
Store manager - Imtiaz Al Arabia Co
02.2022 - Current
Sales assistant - Kamal Osman Jamjoom LLC
06.2019 - 02.2022
Princess Nourah Bint Abdul Rahman University - Diploma, Marketing