Deem Alshammari

Riyadh,Riyadh Region

Summary

Resourceful leader remaining calm under pressure and promoting superior time management and conflict resolution skills.

years of professional experience

Imtiaz Al Arabia Co

Riyadh, Riyadh Region

02.2022 - Current

Understood what drives overall business success and prioritised and delivered quality results.
Solicited customer feedback to understand customer needs and constantly improve product offerings.
Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
Completed opening and closing procedures each day.
Set SMART goals for store team, developing staff abilities and increasing sales performance.
Challenged and inspired team members to achieve business results.
Oversaw daily store cleaning and general store maintenance to keep high company standards.
Provided excellent customer care through prompt complaint resolution and quality of service.
Acted as liaison between staff and management to improve store performance.

Kamal Osman Jamjoom LLC

Riyadh, Riyadh Region

06.2019 - 02.2022

Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
Maintained knowledge of products and features to provide recommendations to customers.
Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.

Princess Nourah Bint Abdul Rahman University, Riyadh, Riyadh Region

English

Advanced

Store manager - Imtiaz Al Arabia Co

02.2022 - Current

Sales assistant - Kamal Osman Jamjoom LLC

06.2019 - 02.2022

Princess Nourah Bint Abdul Rahman University - Diploma, Marketing