Deema Alsamnan

• Managed internal enterprise applications, acting as Scrum Master and product lead to drive continuous improvement and agile delivery. Facilitated sprint planning, daily stand-ups, backlog grooming, and QA coordination while leading support team to ensure effective ticket resolution and post-production stability.
• Designed and implemented multiple system dashboards using Power BI including PMO dashboard, to provide clear visibility into operational and strategic metrics.
• Directed UI/UX redesign of internal platforms, managing full cycle from requirement gathering and Figma prototyping to development and release.
• Led internal system upgrades and migration projects to enhance system performance, scalability, and alignment with evolving business needs.
• Documented business requirements, use cases, and user stories, and visualized workflows using Miro to ensure shared understanding across teams.
• Automated operational processes to increase efficiency, reduce errors, and accelerate delivery timelines.
• Conducted UAT and user training to ensure successful adoption and smooth transition to new features and updates.
• Engaged with business users and top management to collect insights, shape product strategy, and align outcomes with organizational digital transformation goals.

• Managed company data and built system to store key information such as personal details, employee skills, and project team allocations.
• Structured departmental needs and established communication and reporting framework for higher management.
• Coordinated and synchronized efforts across departments including social media, design, production, operations, and third parties.
• Held daily, weekly, and monthly meetings with all stakeholders, compiling communication data into monthly reports.
• Followed up with operations teams to ensure full understanding of project plans and effective coordination with third parties and timelines.
• Reviewed and approved scope changes and modifications during project implementation phase.
• Ensured effective resource allocation with meticulous project scheduling.

• Worked on HR predictive analysis using Power BI.
• Built Power BI dashboards for all ministry agencies and departments, outlining employee supply, demand, and workforce needs over next five years.
• Conducted workload analysis to assess resource distribution and departmental efficiency.
• Built database to track required employee numbers for each department.
• Followed up with ministry departments to validate workload data and ensure alignment.
• Reviewed and updated employee information database to improve accuracy and reliability.

• Gathered business requirements from multiple departments to identify operational processes suitable for automation using Automation Anywhere.
• Mapped workflows and conducted process analysis to support automation initiatives and improve operational efficiency.
• Documented Business Requirements Documents (BRDs) and Change Requests for automation and service desk system enhancements.
• Designed and executed test scenarios to validate functionality and ensure successful project delivery.

Internet Of Things Intern.