Summary
Overview
Work history
Education
Skills
Websites
Certification
LANGUAGES
Accomplishments
VOLUNTEER WORK
TESTS SCORES
References
Timeline
Generic
Deema Bin Zuair

Deema Bin Zuair

Diriyah,Saudi Arabia

Summary

Operations Management Specialist with expertise in leadership and communication. Delivered innovative solutions through active learning and logical problem-solving, enhancing organisational productivity. Committed to driving success by leveraging strong interpersonal and administrative skills.

Overview

5
5
years of professional experience
1
1
Certification

Work history

Operations - Ticketing Manager

Sela
2025.11 - 2026.03
  • Studied each event's details before providing ticket details to the vendor (WBK), to ensure seamless operation.
  • The ticketing process was streamlined, and strategies were put in place to distribute tickets efficiently, resulting in easier access to events, especially during peak periods.
  • Coordinated with other departments and parties for seamless event planning and execution.
  • Instituted a Mechanism for tracking ticket sales, providing a valuable amount of time and effort.

Operations - Ticketing Coordinator

DGCL (Diriyah Company)
2024.12 - 2025.03
  • Managed multiple projects, ensuring organisation and efficiency.
  • Liaised with external parties to ensure seamless project execution.
  • Troubleshot potential problems before escalation, preventing major disruptions.
  • Maintained all project documentation, guaranteeing accuracy and accessibility.

Guests Relations - VIP Accreditation Manager

Saudi Games
2024.09 - 2024.10
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Worked flexible hours, especially prior to the opening.
  • Opened an approach line with the Guest Relations Department to ensure seamless operation.

Accreditation Supervisor

Time Entertainment
2024.04 - 2024.04
  • Cooperating with the Ministry of Economy and Planning for WEF (World Economic Forum) Accreditations.
  • Trained the Officers' staff members on the Accreditation procedure and requirements.
  • Managed daily operations to increase productivity.
  • Vetting all received information of the staff and guests, and delivering their Accreditations.

Accreditation Manager

Blink Experience
2023.12 - 2024.03
  • Handled the Accreditation of Diriyah Season - Layali Diriyah 23/24.
  • Carried out day-to-day duties accurately and efficiently.
  • Applied critical thinking to analyse problems, evaluate solutions, and select the best decisions.
  • Oversaw daily operations to achieve high productivity levels.

Accreditation Coordinator

Saudi Games
2023.10 - 2023.12
  • Maintained up-to-date knowledge of accreditation standards, ensuring compliance at all times.
  • Coordinated with multiple departments for a smoother Accreditation process.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.

Zone Manager

Hwadi
2023.09 - 2023.09

UNESCO World Heritage Convention (Extended 45th session of the World Heritage Committee)

  • Working along with the UNESCO representatives.
  • Communicate and cooperate with multiple Delegations to ensure the readiness of the conference room.
  • Working operationally with all involved parties/vendors to ensure smoothness through the Seminars. (Tech, Catering, Interpretation, Cleaners, and Engineers).

Accreditation Team

Saudi Esports Federation
2023.07 - 2023.09
  • Attended daily meetings with the Accreditation Lead.
  • Answered telephone and email enquiries promptly, signposting requested information.
  • Facilitated smoother communication between stakeholders and the Vendors.

Accreditation Manager, Accreditation Assistant Manager

National Events Center
2021.08 - 2023.01
  • Develop and implement the accreditation plan.
  • Guided accredited client groups through accreditation process, ensuring clarity and compliance.
  • Oversee the implementation of Access control boards based on the accreditation zoning plan.
  • Facilitated meetings with accreditation lead and zone manager to align on accreditation strategies.
  • Delivered end-of-event report to accreditation lead, summarising key outcomes and insights.

Data Entry Analyst

Monsha'at (GEC 2022)
2022.02 - 2022.03
  • Reviewed and validated incoming data, ensuring integrity and reliability.
  • Implemented data processes and exported foreign visitors' visa through Ministry of Foreign Affairs website, facilitating compliance and record-keeping.
  • Coordinated with Registration Department to ensure accurate recording of guest data.

Education

BA - Social Work

Princess Nourah Bint Abdulrahman University
09/2016 - 05/2020

Skills

  • Ticketing systems
  • Operations management expertise
  • Logical Problem-solving
  • Active learning
  • Effective communication
  • Interpersonal administration
  • Leadership
  • Creative productivity

Certification

  • Electronic archiving / Faculty of Arts - Knowledge Club
  • Creative problem solving / Deanship of Female Student Affairs
  • Successful Negotiation Strategies / Deanship of Student Affairs
  • The Art of Effective Communication / Deanship of Student Affairs
  • Managing Communication Tourism Media / Ministry of Tourism
  • Public Relations, Ceremonies and Protocol / Ministry of Tourism
  • Developing supervisory and leadership skills / Ministry of Tourism

LANGUAGES

Arabic
Native
English
Advanced
Turkish: Beginner
Beginner
Sign Language: Beginner
Beginner

Accomplishments

    Received more than 20 Thanking Certificates from different Organizations.

VOLUNTEER WORK

  • LelKheirLelKheir, Organizing a Program for the Camp Kids
  • Saudi ADHD Society, Organizing a Workshop for lecturers
  • Saudi Social Studies Society, Attendance Orientation, Organizing the conference hall
  • Ministry of National Guard Health Affairs, Organizing an Event for Cancer patients

TESTS SCORES

  • Cognitive Ability Test

Score: 84 out of 100

References

References available upon request.

Timeline

Operations - Ticketing Manager

Sela
2025.11 - 2026.03

Operations - Ticketing Coordinator

DGCL (Diriyah Company)
2024.12 - 2025.03

Guests Relations - VIP Accreditation Manager

Saudi Games
2024.09 - 2024.10

Accreditation Supervisor

Time Entertainment
2024.04 - 2024.04

Accreditation Manager

Blink Experience
2023.12 - 2024.03

Accreditation Coordinator

Saudi Games
2023.10 - 2023.12

Zone Manager

Hwadi
2023.09 - 2023.09

Accreditation Team

Saudi Esports Federation
2023.07 - 2023.09

Data Entry Analyst

Monsha'at (GEC 2022)
2022.02 - 2022.03

Accreditation Manager, Accreditation Assistant Manager

National Events Center
2021.08 - 2023.01

BA - Social Work

Princess Nourah Bint Abdulrahman University
09/2016 - 05/2020
Deema Bin Zuair