Deepa Chakraborty
Virginia
Summary
My objective in life is to become compassionate clinical nurse and care for patients and to make positive difference, often at the most challenging times in their lives.
Healthcare professional with solid background in providing high-quality patient care and clinical support. Recognized for collaborative teamwork and results-driven approach, consistently adapting to changing medical needs and priorities. Skilled in patient assessment, medication administration, and maintaining accurate medical records.
Experienced with patient care, clinical support, and emergency response. Utilizes effective communication and critical thinking skills to manage patient needs and coordinate with healthcare teams. Track record of maintaining patient safety and delivering compassionate care in diverse medical settings.
Overview
10
10
years of professional experience
Work History
Enrolled Nurse
Opal Health Care
10.2023 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Interpreter
ITC, Department Of Human Services
08.2016 - Current
- Facilitated communication between authorities and individuals in hospitals, police stations, clinics, service SA, etc
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another
- Maintained message content, tone and emotion as closely as possible
- Developed and maintained courteous and effective working relationships
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Maintained message content, tone, and emotion as closely as possible.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
Enrolled Nurse
LifeCare Inc.
02.2021 - 10.2023
- Delivered oral medications and intramuscular injections to mitigate or resolve patient symptoms
- Placing order when medicine stock is low
- Provided basic patient care and treatment, such as taking temperature, blood pressure and dressing wounds
- Collaborated with Registered Nurse on evaluation of care plan outcomes, implementing or adjusting interventions accordingly
- Updated patient charts using Medi-Map / Peoples Point with data such as medications to keep records current and support accurate treatments
- Recognised and understood specific stages of dying process, providing comfort-based care during vulnerable times
- Documented nursing services provided and uploaded to comprehensive tracking systems
- Took samples such as urine to complete urine analysis and sending to lab if required
- Liaise with doctor for any behavioural change or physical complications in residents
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
Personal Care Assistant
Life Care
12.2020 - 02.2021
Passenger Service Agent
DNATA
05.2016 - 02.2020
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries
- Checked in luggage and confirmed all carry-on items met federal guidelines
- Oversaw ticketing and gate services
- Announced flight status updates and information about gate changes over PA system
- Tagged baggage and routed to appropriate location for loading and screening
- Escorted handicapped passengers from terminal to aircraft
- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs
- Monitored security and maintained operational protocols
Personal Care Worker
ACH (Kapara)
08.2018 - 07.2019
- Provided safe mobility support to help patients move around personal and public spaces
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
- Scheduled daily and weekly care hours for client caseload
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
- Provided compassionate and patient-focused care to cultivate well-being
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting
- Remained alert to problems or health issues of clients and competently responded
Personal Care Assistant
Resthaven Incorporated
05.2016 - 06.2017
Personal Care Assistant
Life Care
11.2014 - 02.2017
Education
Advanced Diploma - Leadership And Management
Queensford College
Adelaide03.2020
Diploma of Nursing - Nursing
Torrens University Australia
Adelaide, SA11.2019
Skills
- Efficient Manual Handling
- Patient Mobility Assistance
- Patient Management
- Assisting with ADLs
- Direct Patient Care
- Medication Administration
- Medical chart documentation
- Observation
- Impeccable hand eye coordination
- Customer service
- ROM Exercises
- PERSONAL CHECKS
- Immunisation
- Hepatitis A
- Hepatitis B
- Influenza
- Diphtheria
- Pertussis
- Tetanus
- Polio
- Measles
- Mumps
- Rubella
- Medication administration
- Medication and IV administration
- Direct patient care
- Patient care
- Clinical documentation
- Infection control
- Clinical judgment
- Patient management
- Compassionate care
- Wound management
- Emergency care
- Care plan implementation
Checks - National Police Check
No Disclosure Court Outcomes recorded.
Department of Human Services - Working with Children Check, 10/05/24, SRN 0054-6810
Immunisation
- Hepatitis A
- Hepatitis B
- Influenza
- Diphtheria
- Pertussis
- Tetanus
- Polio
- Measles
- Mumps
- Rubella
- COVID 19
- FLU
Enrolled Nurse Registration Number
NMW0002465846
Work Placements
- Student Enrolled Nurse, Flinders Medical Centre, Bedford Park, 05/08/19 - 30/08/19, 100
- Student Enrolled Nurse, Women and Children Hospital, North Adelaide, 18/03/19 - 29/03/19, 80
- Student Enrolled Nurse, Elpida House Rehabilitation Plan, Mile End, 18/02/19 - 01/03/19, 80
- Student Enrolled Nurse, ACH (Kapara), Glenelg, 23/07/18 - 10/08/18, 120
Duties And Responsibilities
Provided safe mobility support to help patients move around personal and public spaces., Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness., Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers., Scheduled daily and weekly care hours for client caseload., Established nutritious meal plans and prepared daily offerings to meet patient dietary needs., Provided compassionate and patient-focused care to cultivate well-being., Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels., Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting., Remained alert to problems or health issues of clients and competently responded., Delivered medications via oral, IV (assisted under RN observation) and intramuscular injections, monitoring responses to address new concerns., Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery., Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes., Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection., Obtained client medical history, including medication information, symptoms and allergies., Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment., Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care., Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing., Evaluated patients to identify and address wounds, behavioural concerns and medically relevant symptoms., Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment., Administered massages, alcohol rubs and lotion as needed to maintain patient skincare regimes and enhance circulation., Performed routine wound care and dressing changes on schedule.
Professional Development
- FIRST AID PRO, HLTAID001 - Provide Cardiopulmonary Resuscitation, HLTAID002 - Provide Basic Emergency Life Support, HLTAID003 - Provide First Aid, 14/12/20
- Manual Handling Certificate
Languages
Bengali
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Enrolled Nurse
Opal Health Care
10.2023 - Current
Enrolled Nurse
LifeCare Inc.
02.2021 - 10.2023
Personal Care Assistant
Life Care
12.2020 - 02.2021
Personal Care Worker
ACH (Kapara)
08.2018 - 07.2019
Interpreter
ITC, Department Of Human Services
08.2016 - Current
Passenger Service Agent
DNATA
05.2016 - 02.2020
Personal Care Assistant
Resthaven Incorporated
05.2016 - 06.2017
Personal Care Assistant
Life Care
11.2014 - 02.2017
Advanced Diploma - Leadership And Management
Queensford College
Diploma of Nursing - Nursing
Torrens University Australia
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