Deepak MUPPERYA

Facility Operations Management

• Oversee the operation and maintenance of all MEP systems, civil infrastructure, and specialised services across an 80,000 m² shopping mall.
• Maintained uninterrupted operation of critical building services, enhancing tenant and customer satisfaction.
• Lead and manage a team of 45 facility professionals, technicians, and support staff.

Preventive Maintenance Management (PPM)

• Develop, implement, and monitor annual PPM schedules for all facility assets.
• Ensure 100% compliance with preventive maintenance plans.

Work Order Management

• Manage work order lifecycle through Yardi CAFM System from creation to closure.
• Monitor response and resolution times in line with SLA requirements.
• Ensure timely completion of corrective and reactive maintenance activities.

Yardi CAFM System Administration

• Generate KPI reports, maintenance analytics, and operational dashboards.
• Monitored technician productivity and work order performance, driving operational efficiency.

Contractor & Vendor Management

• Manage service providers, specialist contractors, and maintenance vendors.
• Evaluate contractor performance against contractual KPIs and SLAs.
• Conducted regular audits and performance reviews to ensure compliance with service standards.

Budget & Cost Control

• Prepare annual operating and maintenance budgets.
• Monitor expenditure against approved budgets.
• Identify cost-saving opportunities through operational optimization.
• Evaluate quotations, variations, and additional works for cost effectiveness.

KPI Management

Monitor and achieve key operational KPIs including:

• PPM Compliance
• Work Order Closure Rate
• SLA Achievement
• Asset Uptime
• Energy Performance
• Customer Satisfaction
• Contractor Performance

Health, Safety & Compliance

• Ensure compliance with local regulations and facility standards.
• Conduct safety inspections and risk assessments.
• Support emergency response and business continuity planning.
• Maintain statutory compliance for all building systems.

Key Achievement

Successfully led and completed the replacement of 55 Pressure Independent Control Valves (PICVs) with Belimo Energy Valves across 55 Air Handling Units (AHUs) during Phase-1 implementation

• Restored and maintained the designed chilled water Delta T.
• Improved chilled water system performance and balancing.
• Achieved chilled water pump optimization.
• Enhanced HVAC operational efficiency.
• Reduced energy consumption and operating costs.
• Increased overall plant reliability and sustainability performance

• Coordinated with suppliers to ensure timely energisation of critical MEP equipment.
• Conducted functionality tests of MEP equipment.
• Verified acceptance criteria for project compliance, including material approvals, sequence of operations, risk assessments, and T&C plans.
• Collaborated with safety and security officers to execute standalone and system integrated tests for MEP equipment, ensuring adherence to safety protocols.
• Followed Qatar codes and standards for installations and testing purposes.
• Reviewed approved shop drawings during inspections.
• Assisted in preparation of PSAT, SAT, and SIT checklists for inspection of MEP installations including dewatering pumps, sewage pumps, electric water heaters, fire pumps, condensation pumps, transfer pumps, fan coil units, and air handling units.

• Support design review and supervision of MEP systems, including HVAC, plumbing, electrical, and firefighting systems.
• Coordinated with consultants, contractors, and staff on MEP works across various sites to ensure project alignment and compliance.
• Facilitated regular meetings with main contractor and consultant to resolve key project issues and implement effective corrective measures.
• Delivered technical support to designers, supervisors, inspectors, and service providers for MEP and life safety system installation and maintenance.
• Advise project manager on technical aspects of mechanical services impacting construction progression.
• Conduct evaluations and reviews of shop drawings, work inspection reports, and material submittals.
• Create separate plans for MEP activities tailored to client specifications and objectives.
• Perform site visits and prepare proposals for retrofitting or replacement work at Villagio Metro Station, Qatar.

• Monitored project budgets, contractor performance, and schedules, preparing status reports to inform project decisions.
• Conducted inspections of project materials and operations of motor-operated valves and butterfly valves.
• Reviewed general arrangement and isometric drawings for pipeline projects to ensure compliance with design specifications.
• Prepared bills of materials and project maintenance schedules while demonstrating ability to read mechanical drawings.
• Supported the preparation of IRS reports for material inspections on-site.
• Prepared and distributed project descriptions and timelines to ensure clear communication among stakeholders.
• Aided in scheduling preventive maintenance for firefighting pump houses.