Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Demi Gliddon

Whyalla

Summary

I am currently a Senior Property Manager looking for a career change after several years in the industry. I'm looking for an opportunity to expand my skillset and help a company grow. I'm a detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Property Manager

Ray White Real Estate
04.2022 - Current
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
  • Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
  • Maintained detailed records of tenant interactions, lease agreements, and maintenance requests.
  • Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
  • Oversee management of 150 properties while providing general service to tenants.
  • Coordinated with legal counsel when necessary in handling evictions or other disputes arising from lease violations or non-payment issues.
  • Developed strong relationships with local service providers to secure competitive pricing on necessary services and repairs.

Property Management Assistant/Inspecting Manager

Elders Real Estate
07.2021 - 04.2022
  • Assisted in reducing vacancy rates through effective marketing strategies.
  • Boosted team productivity by organising staff schedules, maintaining office supplies, and streamlining communication channels.
  • Managed property listings on online platforms, ensuring accurate information and appealing visuals to attract potential renters.
  • Ensured property safety by coordinating routine inspections, working closely with security personnel to address potential risks proactively.
  • Processed applications and paperwork in accordance with state and Real Estate laws.
  • Managed phone and email correspondence.

Property Manager

Century 21 Top of the Gulf
10.2016 - 07.2021
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
  • Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
  • Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
  • Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Oversaw management of 250 properties while providing general service to tenants, Landlords and suppliers.
  • Reduced maintenance costs with efficient scheduling, prioritising urgent repairs, and coordinating with contractors.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Salesperson/Administration Officer

Better Homes Supplies
12.2015 - 10.2016
  • Logged reports, expenses, receipts, and sales in company database.
  • Increased sales and customer satisfaction through personalised servicing.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Processed payments and documents such as invoices, vouchers, employee reimbursements, and statements.
  • Performed administrative and clerical duties such as word processing, data entry, emailing and copying.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Arrears & Administration Manager

Mr Rental
08.2013 - 06.2015
  • Oversaw the management of key company records, ensuring proper storage, retrieval, and disposal practices were consistently followed.
  • Conducted annual performance reviews for administrative staff members, providing constructive feedback and setting clear objectives for future improvement.
  • Updated reports, managed accounts, and generated reports for company database.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Managed a diverse portfolio of accounts, ensuring each client received personalised attention and support.
  • Negotiated prices, terms of sale and service agreements.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.

Skills

  • Honest, reliable and trustworthy
  • Pleasant customer service skills
  • Excellent computer skills
  • Improved productivity
  • Ability to work independently and within a team
  • Hard working and dedicated
  • High attention to detail
  • Experience working in fast past environments with deadlines

Certification

2019 – Successfully completed Certificate IV in Property Services (Real Estate) - REISA

References

Celia Harrison - 0417 411 900

Century 21 Port Augusta


Jake Pope - 0437 829 177

Elders Real Estate Whyalla


Jess Press - 0476 597 190

Ray White Whyalla

Timeline

Property Manager

Ray White Real Estate
04.2022 - Current

Property Management Assistant/Inspecting Manager

Elders Real Estate
07.2021 - 04.2022

Property Manager

Century 21 Top of the Gulf
10.2016 - 07.2021

Salesperson/Administration Officer

Better Homes Supplies
12.2015 - 10.2016

Arrears & Administration Manager

Mr Rental
08.2013 - 06.2015

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Demi Gliddon